Jay Ivy Rose T. Esmundo
Unit 7/16-18 Kitchener Street Kogarah New South Wales,Australia
Summary
It will be my pleasure to be part of an institution wherein I can contribute my knowledge and skills. And to experience many things in life and to be able to achieve my goal of being successful through honest and quality services.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Finance Officer
Sunway International Manpower Services
Manila
2017.03 - 2024.04
- Oversaw all postings and reconciliation of ledgers and accounts.
- Reorganized finance and accounting departments to improve efficiency and cut excess spending.
- Developed and maintained detailed financial models for long-term strategic planning purposes.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed household errands and other essential duties.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Marketing Consultant
Your Sun Lending Company
Manila
2014.01 - 2017.01
- Negotiated with vendors and media outlets for advertising placements and promotions.
- Monitored and reported on competitor activities and market trends to inform strategic planning.
- Analyzed customer feedback data to inform marketing decisions and strategies.
Secretary
New Emerald Home Glass and Aluminum
Nueva Ecija
2012.01 - 2014.01
- Assisted with accounts receivable and accounts payable functions.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Maintained inventory of office supplies and placed orders when necessary.
- Created and updated spreadsheets to track and report data.
- Maintained organized filing system of paper and electronic documents.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Cashier
Savemore Super Market
Manila
- Counted and balanced cashier drawers.
- Scanned items and checked pricing on cash register for accuracy.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Worked closely with front-end staff to assist customers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
Education
Associate - Information Technology
Nueva Ecija University Of Science And Technology
Cabanatuan City01.2009
High School -
Holy Cross College (HCC)
Sta. Rosa, Nueva Ecija01.2005
Certificate in Accounting And Bookkeeping -
Australian Harbour International College
New South WalesSkills
- Customer Oriented
- Can work under pressure
- Work well and enjoy a challenge
- Excellent communication and inter-personal skills
- Highly organized
- Reliable
- Computer literate – MS office
Certification
I do hereby certify that the above information is true and correct to the best of my knowledge and belief.
Training
- Basic Occupational Safety and Health (BOSH), 07/04/16, 07/08/16
- Standard first aid and Basic Life Support, PHILIPPINE RED CROSS - MANILA CHAPTER, 07/11/16, 07/15/16
Personal Information
- Age: 35
- Height: 5'5
- Weight: 55 kls.
- Date of Birth: 09/14/89
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Religion: Catholic
References
References available upon request.
Timeline
Finance Officer
Sunway International Manpower Services
2017.03 - 2024.04
Marketing Consultant
Your Sun Lending Company
2014.01 - 2017.01
Secretary
New Emerald Home Glass and Aluminum
2012.01 - 2014.01
Cashier
Savemore Super Market
Associate - Information Technology
Nueva Ecija University Of Science And Technology
High School -
Holy Cross College (HCC)
Certificate in Accounting And Bookkeeping -
Australian Harbour International College