Jayke Clouten
It Specialist
Kelso,QLD
Summary
I am a Tec-NQ IT student, i have recently graduated and looking for a Casual or Part-time Employment. I have a passion for Computers and Technology. My hobbies are making small electronic games with Microbits and Raspberry Pi,s.
Overview
5
5
Certifications
6
6
years of professional experience
Work History
Kitchen Worker / Server
MC Donalds
Rassmussen , QLD
2017.04 - Current
- Making Burgers and cooking Product.
- Maintained clean, sanitized and well-organized food preparation zones.
- Prepped food items for later use to save staff time during busy hours.
- Performed shift change tasks each day to keep store efficient and neat.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Maintained excellent attendance record, consistently arriving to work on time.
Truck Mechanic
Townsivlle Fleet Services
Townsville , QLD
2019.09 - 2019.11
- Handled routine inspections, service and MOT of Heavy trucks vehicles, upholding Queensland quality standards.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Ensured secure storage of tools and equipment for optimum safety.
- Measured depth of current tire tread and educated customers about dangers of low tread.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Inspected customer vehicles for wear, tear and damage from accidents.
Work Experience
glencore
Townsville , QLD
2019.09 - 2020.09
- Developed and tested new product offerings prior to release to assist development team in bug identification.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Processed over 40 support requests weekly for technical assistance on wide range of issues related to Glencores different software.
- Configured hardware, devices and software to set up work stations for employees.
Work Expierence
Townsville City Council
Townville , QLD
2019.07 - 2019.07
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured hardware, devices and software to set up work stations for employees.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
Work Experience
Annitell
Townsville city , QLD
2018.01 - 2019.05
- Server building/maintenance and general labor.
- Delivered onsite technical support for 5 employees.
- Created help desk tickets, troubleshot and resolved desktop issues.
Education
No Degree - Information Communication Technolagy
Tec-NQ
Townsville QLDSkills
Salesundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certificate 3 in Digital Media and Technology.
Timeline
Truck Mechanic
Townsivlle Fleet Services
2019.09 - 2019.11
Work Experience
glencore
2019.09 - 2020.09
Work Expierence
Townsville City Council
2019.07 - 2019.07
Work Experience
Annitell
2018.01 - 2019.05
Kitchen Worker / Server
MC Donalds
2017.04 - Current
Queensland Certificate of Education.
Certificate 2 in Foundation Skills for Work and Vocation Pathways.
Certificate 2 in Digital Media and Technology.
Certificate 2 in Business.
Certificate 3 in Digital Media and Technology.
No Degree - Information Communication Technolagy
Tec-NQ