Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
SoftwareEngineer

Jayke Clouten

It Specialist
Kelso,QLD

Summary

I am a Tec-NQ IT student, i have recently graduated and looking for a Casual or Part-time Employment. I have a passion for Computers and Technology. My hobbies are making small electronic games with Microbits and Raspberry Pi,s.

Overview

5
5
Certifications
6
6
years of professional experience

Work History

Kitchen Worker / Server

MC Donalds
Rassmussen, QLD
04.2017 - Current
  • Making Burgers and cooking Product.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Prepped food items for later use to save staff time during busy hours.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Maintained excellent attendance record, consistently arriving to work on time.

Truck Mechanic

Townsivlle Fleet Services
Townsville, QLD
09.2019 - 11.2019
  • Handled routine inspections, service and MOT of Heavy trucks vehicles, upholding Queensland quality standards.
  • Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
  • Ensured secure storage of tools and equipment for optimum safety.
  • Measured depth of current tire tread and educated customers about dangers of low tread.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Inspected customer vehicles for wear, tear and damage from accidents.

Work Experience

glencore
Townsville, QLD
09.2019 - 09.2020
  • Developed and tested new product offerings prior to release to assist development team in bug identification.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Processed over 40 support requests weekly for technical assistance on wide range of issues related to Glencores different software.
  • Configured hardware, devices and software to set up work stations for employees.

Work Expierence

Townsville City Council
Townville, QLD
07.2019 - 07.2019
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Configured hardware, devices and software to set up work stations for employees.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.

Work Experience

Annitell
Townsville city, QLD
01.2018 - 05.2019
  • Server building/maintenance and general labor.
  • Delivered onsite technical support for 5 employees.
  • Created help desk tickets, troubleshot and resolved desktop issues.

Education

No Degree - Information Communication Technolagy

Tec-NQ
Townsville QLD

Skills

Salesundefined

Work Availability

monday
tuesday
wednesday
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friday
saturday
sunday
morning
afternoon
evening
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Certification

Certificate 3 in Digital Media and Technology.

Timeline

Truck Mechanic

Townsivlle Fleet Services
09.2019 - 11.2019

Work Experience

glencore
09.2019 - 09.2020

Work Expierence

Townsville City Council
07.2019 - 07.2019

Work Experience

Annitell
01.2018 - 05.2019

Kitchen Worker / Server

MC Donalds
04.2017 - Current

No Degree - Information Communication Technolagy

Tec-NQ

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Jayke CloutenIt Specialist