Jayla Harvey
Moranbah,QLD
Summary
Hi! I am 18 years of age, I am available Monday to Sunday and can work at any time. If needed, I can work towards getting a certificate. I am a hardworking individual with a strong ability to maintain cleanliness and organization in any environment, with top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new skills. I would love to hear back from you. Thank you!
Overview
1
1
year of professional experience
Work History
Cleaner
Swifty Clean
Moranbah, QLD
08.2025 - 10.2025
- Maintained cleanliness of all areas in residential and commercial spaces.
- Utilized cleaning equipment and supplies effectively for various surfaces.
- Followed safety protocols to ensure a safe working environment.
- Organized cleaning schedules to prioritize tasks effectively.
- Disposed of waste materials according to company guidelines.
- Assisted in training new staff on cleaning procedures and standards.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Inspected completed work for quality assurance and thoroughness.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
HAIRDRESSING APPRENTICE
Apollo Hair
Mackay, Australia
03.2025 - 08.2025
- Assisted senior stylists in completing complex tasks such as color corrections and restorations.
- Completed daily cleaning duties to ensure the salon was presentable at all times.
- Recommended appropriate hair products based on customer needs and preferences.
- Assisted senior stylists with haircuts and styling techniques.
- Maintained a clean and organized workstation for optimal efficiency.
- Provided excellent customer service to enhance client satisfaction.
- Participated in team meetings to discuss salon operations and client needs.
- Assisted in inventory management of hair products and supplies.
- Engaged with clients to understand their preferences and expectations for services.
- Carried out simple hair treatments under supervision of qualified stylists to gain experience while establishing rapport with clientele.
- Kept salon tidy and clean by sweeping away cut hair, washing dirty linens and emptying trash.
- Responded to customer inquiries by phone, email, and in person.
- Worked front desk, sold haircare products, and processed payments whenever professionals was unavailable.
HOUSEKEEPING CLEANER
Outback Motel / Happyland
Moranbah, Australia
10.2024 - 03.2025
- Sorted, counted and marked clean linens and stored in linen closets.
- Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
- Washed windows, mirrors, and glass surfaces to remove residue.
- Disinfected and cleaned bathroom areas, refilling dispensers.
- Safely handled cleaning chemicals to comply with guidelines and procedures.
- Adapted well to changing work environments by quickly learning new processes and systems.
- Worked with coworkers to complete tasks.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Highly skilled at following established protocols for housekeeping tasks.
- Able to work independently with minimal supervision while maintaining high standards of quality.
- Developed strong working relationships with customers and staff.
BARTENDER
Outback Motel / Happyland
Moranbah, Australia
10.2024 - 03.2025
- Kept bar organized and clean during busy hours.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Checked customer identification to verify age requirements for alcohol purchases.
- Prepared alcoholic beverages promptly according to recipes or customer specifications.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
Education
HIGH SCHOOL -
Moranbah State High School
QLDHIGH SCHOOL -
Mirani State High School
Mackay, QLDSkills
- Team Player
- Excellent communication skills
- Attention to detail
- Excellent problem solving
- Decision making skills
- Cleaning and organizing
- Teamwork
- Multitasking
- Customer service
- Adaptability and flexibility
- Patience and composure
- Salon maintenance
- Social media marketing
- Teamwork and collaboration
- Time management
- Active listening
References
Michelle Middleton, 0415 101 169
Personal Information
Date of Birth: 01/05/08
Timeline
Cleaner
Swifty Clean
08.2025 - 10.2025
HAIRDRESSING APPRENTICE
Apollo Hair
03.2025 - 08.2025
HOUSEKEEPING CLEANER
Outback Motel / Happyland
10.2024 - 03.2025
BARTENDER
Outback Motel / Happyland
10.2024 - 03.2025
HIGH SCHOOL -
Moranbah State High School
HIGH SCHOOL -
Mirani State High School