Summary
Overview
Work History
Education
Skills
References
Personal Information
Timeline
Generic
Jayla Harvey

Jayla Harvey

Moranbah,QLD

Summary

Hi! I am 18 years of age, I am available Monday to Sunday and can work at any time. If needed, I can work towards getting a certificate. I am a hardworking individual with a strong ability to maintain cleanliness and organization in any environment, with top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new skills. I would love to hear back from you. Thank you!

Overview

1
1
year of professional experience

Work History

Cleaner

Swifty Clean
Moranbah, QLD
08.2025 - 10.2025
  • Maintained cleanliness of all areas in residential and commercial spaces.
  • Utilized cleaning equipment and supplies effectively for various surfaces.
  • Followed safety protocols to ensure a safe working environment.
  • Organized cleaning schedules to prioritize tasks effectively.
  • Disposed of waste materials according to company guidelines.
  • Assisted in training new staff on cleaning procedures and standards.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Inspected completed work for quality assurance and thoroughness.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.

HAIRDRESSING APPRENTICE

Apollo Hair
Mackay, Australia
03.2025 - 08.2025
  • Assisted senior stylists in completing complex tasks such as color corrections and restorations.
  • Completed daily cleaning duties to ensure the salon was presentable at all times.
  • Recommended appropriate hair products based on customer needs and preferences.
  • Assisted senior stylists with haircuts and styling techniques.
  • Maintained a clean and organized workstation for optimal efficiency.
  • Provided excellent customer service to enhance client satisfaction.
  • Participated in team meetings to discuss salon operations and client needs.
  • Assisted in inventory management of hair products and supplies.
  • Engaged with clients to understand their preferences and expectations for services.
  • Carried out simple hair treatments under supervision of qualified stylists to gain experience while establishing rapport with clientele.
  • Kept salon tidy and clean by sweeping away cut hair, washing dirty linens and emptying trash.
  • Responded to customer inquiries by phone, email, and in person.
  • Worked front desk, sold haircare products, and processed payments whenever professionals was unavailable.

HOUSEKEEPING CLEANER

Outback Motel / Happyland
Moranbah, Australia
10.2024 - 03.2025
  • Sorted, counted and marked clean linens and stored in linen closets.
  • Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
  • Washed windows, mirrors, and glass surfaces to remove residue.
  • Disinfected and cleaned bathroom areas, refilling dispensers.
  • Safely handled cleaning chemicals to comply with guidelines and procedures.
  • Adapted well to changing work environments by quickly learning new processes and systems.
  • Worked with coworkers to complete tasks.
  • Responded quickly to meet customer needs and resolve problems.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Highly skilled at following established protocols for housekeeping tasks.
  • Able to work independently with minimal supervision while maintaining high standards of quality.
  • Developed strong working relationships with customers and staff.

BARTENDER

Outback Motel / Happyland
Moranbah, Australia
10.2024 - 03.2025
  • Kept bar organized and clean during busy hours.
  • Completed POS transactions, returning currency, coin, and payment cards to patrons.
  • Checked customer identification to verify age requirements for alcohol purchases.
  • Prepared alcoholic beverages promptly according to recipes or customer specifications.
  • Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.

Education

HIGH SCHOOL -

Moranbah State High School
QLD

HIGH SCHOOL -

Mirani State High School
Mackay, QLD

Skills

  • Team Player
  • Excellent communication skills
  • Attention to detail
  • Excellent problem solving
  • Decision making skills
  • Cleaning and organizing
  • Teamwork
  • Multitasking
  • Customer service
  • Adaptability and flexibility
  • Patience and composure
  • Salon maintenance
  • Social media marketing
  • Teamwork and collaboration
  • Time management
  • Active listening

References

Michelle Middleton, 0415 101 169

Personal Information

Date of Birth: 01/05/08

Timeline

Cleaner

Swifty Clean
08.2025 - 10.2025

HAIRDRESSING APPRENTICE

Apollo Hair
03.2025 - 08.2025

HOUSEKEEPING CLEANER

Outback Motel / Happyland
10.2024 - 03.2025

BARTENDER

Outback Motel / Happyland
10.2024 - 03.2025

HIGH SCHOOL -

Moranbah State High School

HIGH SCHOOL -

Mirani State High School
Jayla Harvey