Summary
Overview
Work History
Education
Skills
Timeline
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JAYLAH GRILLS

Summary

I have relocated to Newcastle and am seeking employment in the hospitality industry. I am passionate about delivering outstanding customer service, with years of experience in hospitality as a cafe assistant/barista and a diverse range of customer service experience I take great pride in my ability to consistently provide exceptional service. I thoroughly enjoy engaging with customers, ensuring their satisfaction and fostering a warm welcoming environment.

Overview

6
6
years of professional experience

Work History

Hugs Bakery
07.2024 - 12.2024
  • Collaborated with the baker in the preparation of pastries ensuring high quality standards and consistency in baked goods
  • Demonstrated strong attention to detail by accurately following recipes and instructions to achieve desired results
  • Created strong connections with regular customers providing them with excellent services

Nurses Station Cafe
11.2023 - 12.2024
  • Managed high-volume orders from hospital staff in a fast paced environment, ensuring timely and accurate service
  • Collaborated effectively with team members to ensure seamless operations, showcasing the ability to juggle multiple tasks

NRMA Darlington Beach Holiday Resort
09.2021 - 10.2023
  • Effectively handled orders and beverage preparation, providing exceptional services under high volume pressure
  • Maintained cleanliness and organisation for smooth operations
  • Conducted employee training and skilfully resolved customer conflicts to ensure satisfaction

Receptionist

NRMA Darlington Beach Holiday Resort
11.2018 - 02.2020
  • Provided professional customer service while efficiently managing guests bookings and check-ins/outs
  • Addressed guest inquiries promptly and effectively, ensuring a positive experience and fostering strong relationships with clientele

Education

High school Certificate -

Woolgoolga High School
01-2018

Responsible Services Of Alcohol -

Artisti Barista Training -

Food And Safety Certificate -

Skills

  • Teamwork and collaboration
  • Customer service
  • Time management
  • Friendly, positive attitude
  • Calm under pressure

Timeline

Hugs Bakery
07.2024 - 12.2024

Nurses Station Cafe
11.2023 - 12.2024

NRMA Darlington Beach Holiday Resort
09.2021 - 10.2023

Receptionist

NRMA Darlington Beach Holiday Resort
11.2018 - 02.2020

Responsible Services Of Alcohol -

Artisti Barista Training -

Food And Safety Certificate -

High school Certificate -

Woolgoolga High School

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JAYLAH GRILLS