Summary
Overview
Work History
Education
Skills
Timeline
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Jaylen Milvain

Wollongong ,NSW

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

5
5
years of professional experience

Work History

Barista

Panizzi cafe
Wollongong , Nsw
02.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Shift Manager

Mcdonalds
Leeton, Nsw
01.2022 - 02.2023
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Provided coaching and guidance to team members when necessary to improve performance.

Kitchen Hand

Mcdonalds
Leeton , Nsw
03.2020 - 02.2023
  • Cleaned dishes, pots, pans and utensils.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Stocked shelves with food supplies, such as canned goods and dry ingredients.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Disposed of garbage according to health regulations.
  • Received deliveries of food items and stored them properly.
  • Maintained a neat work station throughout shift hours.
  • Followed all health code guidelines when handling food items.

Education

High School Diploma -

Leeton High School
Leeton, NSW
11-2022

Skills

  • 3 years of barista experience
  • RCG certified
  • RSA certified
  • Punctual and reliable
  • Dedicated work ethic
  • Customer service
  • Time management
  • High volume dining
  • Team collaboration

Timeline

Barista

Panizzi cafe
02.2023 - Current

Shift Manager

Mcdonalds
01.2022 - 02.2023

Kitchen Hand

Mcdonalds
03.2020 - 02.2023

High School Diploma -

Leeton High School

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Jaylen Milvain