Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayme Dzienciol

Melbourne

Summary

Dynamic Operations Manager with a proven track record at Boost Juice, excelling in operational efficiency and relationship building. Leveraged problem-solving skills and customer service expertise to enhance performance outcomes and customer satisfaction. Achieved significant improvements in inventory management and staff training, ensuring operational excellence and fostering team accountability.

Overview

4
4
years of professional experience

Work History

Operations Manager

Boost Juice
02.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed budgets effectively, ordered stock and created employee rosters within financial constraints.

Administrative Officer

Orange Theory
12.2022 - 05.2023
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Contributed to successful projects by providing essential administrative support and resource management.

Retail Worker

Astoria Paper Products
11.2020 - 01.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Helped customers complete purchases and locate items.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.

Education

Associate of Arts - Criminology

Deakin University
Melbourne, VIC

VCE -

Mount Scopus Memorial College
Burwood, VIC
11-2021

Skills

  • Problem-solving
  • Scheduling and calendar management
  • Operations management
  • Customer service
  • Cash handling accuracy
  • Operational efficiency
  • Relationship building
  • Store maintenance
  • Payroll and budgeting
  • Stock replenishment
  • Staff training
  • Staff management
  • Inventory management
  • Product knowledge expertise

Timeline

Administrative Officer

Orange Theory
12.2022 - 05.2023

Operations Manager

Boost Juice
02.2022 - Current

Retail Worker

Astoria Paper Products
11.2020 - 01.2023

Associate of Arts - Criminology

Deakin University

VCE -

Mount Scopus Memorial College

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Jayme Dzienciol