Summary
Overview
Work History
Education
Skills
Certification
Referrers
Timeline
Generic

Jayme Richardson

Support Worker
Werrington County,NSW

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 2 years of experience building community and developing social skills through incremental therapeutic techniques.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Support Worker

Partner In Your Care
Penrith, NSW
02.2020 - Current
  • Coached employees through day-to-day work and complex problems.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Evaluated client progress toward established annual and quarterly goals.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Monitored employee and customer interactions to assess quality of service.
  • Prepared employee schedules for maximum coverage during key hours.
  • Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Scheduled daily and weekly care hours for client caseload.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Completed regular check-ins and progress report for each client.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Supervised 12 household staff, contractors and vendors.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted with daily living activities, running errands and household chores.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Recorded status and duties completed in logbooks for management.

Data Base Officer

Iron Mountain Formally Known As Recall
Pemulway, NSW
10.2014 - 10.2019
  • Received and processed stock into inventory management system.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Conducted research, gathered information from multiple sources and presented results.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Identified issues, analyzed information and provided solutions to problems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Public Speaker

Australian Paralympic Commitee
Homebush, NSW
09.2008 - 09.2015
  • Attended schools and encouraged kids to eat healthy and have active lifestyles
  • Inspire young kids that there's no such thing as can't.
  • Share my experience and my story of my Disability, Cerebella Ataxia and my achievements at two Paralympic Games.


Teacher's Aide

Doonside Technology High School
Doonside, NSW
01.2009 - 12.2009
  • Supported student learning objectives through personalized and small group assistance.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted teachers with supervision and care of group of 12 children.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Promoted physical, mental and social development using classroom games and activities.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.

Education

High School Diploma -

Doonside High School
Doonside, NSW
11.2008

Skills

  • Clear Communication
  • Household Cleaning
  • Client Education
  • Supportive Personality
  • Patient Ambulation
  • Service Documentation
  • Caring Companionship
  • Team Collaboration
  • First Aid Certification
  • CPR Certification
  • Time Management
  • Problem Identification
  • Client Records Management
  • Relationship Building
  • Decision Making
  • Meal Planning
  • Documentation and Recordkeeping
  • Medication Administration
  • Word Processing
  • Schedule Maintenance
  • Grocery Shopping
  • Client Transportation
  • Emergency Response

Certification

Infection Control Training - COVID 19 - presented on 03rd September 2020

First Aid Certificate

CPR Certificate

Working With Children Check

Police Check

Referrers

Danielle Whitby Former Manager and Mentor =

0404 910 222

djwhitby@y7mail.com

Danielle Pearse Former work collogue =

0449 506 431

daniellepearse77@gmail.com


Muriel Mastrippolito Friend since 1995 =

0402 656 287

Timeline

Support Worker

Partner In Your Care
02.2020 - Current

Data Base Officer

Iron Mountain Formally Known As Recall
10.2014 - 10.2019

Teacher's Aide

Doonside Technology High School
01.2009 - 12.2009

Public Speaker

Australian Paralympic Commitee
09.2008 - 09.2015

High School Diploma -

Doonside High School
Jayme RichardsonSupport Worker