Summary
Overview
Work History
Education
Skills
school achievements
References
Timeline
Generic

Jaymee Coulthard

Craigie,Australia

Summary

Friendly Medical Receptionist offering excellent skills in patient relations and front office management. Skilled using Cliniko appointment scheduling system to manage patients and numerous health providers. Organised, accurate and used to a fast paced environment, very punctual and productive when working with little to no supervision. A dependable and quick-learning team player with effective communication and problem solving skills.

Overview

9
9
years of professional experience

Work History

Receptionist

Darch Physio
05.2017 - Current
  • Facilitated effective communication between patients, staff, other medical practices and insurance companies to ensure seamless coordination of care.
  • Handled billing procedures accurately, ensuring prompt payment through use of HICAPS, Medicare, MVA, DVA and NDIS.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice's services.
  • Maintained cleanliness in waiting and treatment areas.
  • Positive can-do attitude with the ability and willingness to learn.

Office Administrator

Silver Chain Org
10.2017 - 01.2018
  • Data entry where other team members were supported other with efficiency and accuracy.
  • Interacted with customers by phone to provide and find information relevant to the task.

Bartender

Varsity Bar
12.2020 - 05.2021
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.

Bartender

The Beaufort
08.2022 - 01.2023
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.

Bartender

The Paddington Ale House
09.2023 - 12.2023
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to positive work environment through effective teamwork and communication with colleagues.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.

Barista

Warwick Stadium Cafe
06.2017 - 08.2017
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Contributed to positive team environment through effective communication and collaboration with colleagues.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

All Rounder

Darch Pizza and Pasta
06.2015 - 03.2017
  • Managed cash and credit card transactions accurately.
  • Food preparation and deliveries.
  • Outstanding phone etiquette to ensure customer satisfaction.

Education

Bachelor of Social Work -

Curtin University
01.2020

Bachelor of Health Sciences -

Curtin University
01.2019

Uni Ready Course -

Curtin University
01.2018

High School -

Warwick Senior High School
11.2017

Skills

  • Administrative Support
  • Office Management
  • Scheduling
  • Data Entry
  • Self-Motivation and Initiative
  • Telephone Skills
  • Customer/Client Relations
  • Organization Skills
  • Food Running
  • Beverage Preparation

school achievements

  • Head Girl of Warwick SHS 2017
  • Warwick SHS Social Justice Award 2017
  • Warwick SHS Mathematics Essentials Award 2017
  • Australian Defence Force Youth Leadership & Teamwork Award 2015
  • Student Councilor Year 9, 10, 11 & 12

References

  • Mr Craig King, Director Darch Physio - 0421 023 580
  • Mr Andrew Bottega, Director DarchPhysio - 0419 993 872
  • Mr Ian McAlpine, Year Coordinator - 0406 429 022

Timeline

Bartender

The Paddington Ale House
09.2023 - 12.2023

Bartender

The Beaufort
08.2022 - 01.2023

Bartender

Varsity Bar
12.2020 - 05.2021

Office Administrator

Silver Chain Org
10.2017 - 01.2018

Barista

Warwick Stadium Cafe
06.2017 - 08.2017

Receptionist

Darch Physio
05.2017 - Current

All Rounder

Darch Pizza and Pasta
06.2015 - 03.2017

Bachelor of Social Work -

Curtin University

Bachelor of Health Sciences -

Curtin University

Uni Ready Course -

Curtin University

High School -

Warwick Senior High School

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Jaymee Coulthard