Jayna Parekh
Pascoe Vale,VIC
Summary
Known to be a hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Very Reliable and seek to maintain full-time position entry-level in Child Protection. Ready to help team achieve goals.
Overview
3
3
years of professional experience
Work History
Retail Assistant
Mecca Brands
06.2022 - Current
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers complete purchases, locate items and join reward programs.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Informed customers of current store promotions to encourage additional sales purchases.
Team Member
Lovisa
01.2022 - 06.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments for order totals.
- Resolved issues quickly to maintain productivity goals.
- Brokedown boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Managed to sell over the required "add on targets" a day which increased KPI
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Continuously checked products for quality assurance according to strict guidelines.
Receptionist
Endota Spa
02.2022 - 04.2022
- Maintained a neat and tidy reception place and made sure our spa was always up to standard
- Helping hand for therapists when needed, cleaning tools for their next sessions
- Maintained laundry throughout the day every 30-40 minutes while doing receptionist tasks as well
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept a positive attitude and smile at all times to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
Receptionist
Head To Toe Physiotherapy And Podiatry
03.2021 - 10.2021
- Handling Money and register
- Experienced with Medicare
- Knowledge of NDIS, Workcover & HICAPS
- Helping hand for practitioners when needed, kept their workspace tidy for the day.
- Establishing client and worker relationship
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Corresponded with clients through email, telephone or postal mail.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Education
Bachelor of psychological studies - Psychology
Victoria University
Melbourne, VIC11.2022
Certificate III in Allied Health Assistance Maintain A High Standard of Service -
Kangan Institute
Melbourne, VICHigh School Diploma -
Mercy Collage
Melbourne, VIC11.2019
Skills
- Writing
- Working in fast paced environment
- Fast learner
- Microsoft word,
- PowerPoint presentation
- Teamwork and individual work
- Fast working
- Scheduling and Time-Tracking
- Handling Complaints and Inquiries
- Collaboration
- Self-motivated professional
- Adaptable and Flexible
Timeline
Retail Assistant
Mecca Brands
06.2022 - Current
Receptionist
Endota Spa
02.2022 - 04.2022
Team Member
Lovisa
01.2022 - 06.2022
Receptionist
Head To Toe Physiotherapy And Podiatry
03.2021 - 10.2021
Bachelor of psychological studies - Psychology
Victoria University
Certificate III in Allied Health Assistance Maintain A High Standard of Service -
Kangan Institute
High School Diploma -
Mercy Collage
Similar Profiles
Natasha SinghNatasha Singh
Team Leader (Secondment) at Mecca Brands – Luxury Beauty BrandsTeam Leader (Secondment) at Mecca Brands – Luxury Beauty Brands
Lilly RylevLilly Rylev
Dual Senior Makeup Specialist/Fragrance Specialist at MECCA BrandsDual Senior Makeup Specialist/Fragrance Specialist at MECCA Brands
Samantha FindlaySamantha Findlay
Warehouse Storeperson at Mecca Brands DCWarehouse Storeperson at Mecca Brands DC
Jacqui BurchJacqui Burch
Skincare Specialist Lead at Mecca Brands Melbourne CentralSkincare Specialist Lead at Mecca Brands Melbourne Central
MD ROBIUL ALAMMD ROBIUL ALAM
PhD Candidate at RMIT University-AustraliaPhD Candidate at RMIT University-Australia