I am a driven, empathetic, and self motivated
individual with a strong
background in the customer service
industry. I am no stranger to working
in a fast-paced environment, often
requiring me to possess excellent
time management skills and the
ability to work well both in a team
and independently.
Overview
7
7
years of professional experience
Work History
Administrative Assistance
Granada Tavern & Carlyle Hotel
10.2023 - Current
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents
Created receiving reports and updated vendor balance sheets to record accounts payable
Performed data import, scanning or manual keying processes to verify invoice accuracy
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Lab Technical Assistant
Hobart Pathology
07.2022 - 01.2024
Code Blood Tests, Urine Tests, and more
Checked the patient's details like name, DOB, and address
Worked with other departments such as Data Entry, Bioscience, Microscience, Hematology, and more
Oversaw lab equipment stock and placed orders to expand inventory
Prepared lab for daily operations by stocking materials and equipment
Cleaned and prepared lab equipment for solutions, specimens, and samples.
Food Attendant
St Marys Coach House
08.2017 - 01.2021
Food orders as requested by customers both in person and by telephone calls
Prepared meals in the kitchen
Delivered food to the dining area
Money handling and management
Complied with all food and safety regulations
Always worked in highly professional conduct
Respectfully communicated with staff and patrons.
Shop Attendant
St Mary's Newsagency
11.2018 - 12.2020
Opened the shop at 5.30 am and closed at 4.00 pm
Made sure newspapers and magazines were stocked
Took telephone orders
Managed money
Trained new staff members
Assisted customers when they were looking for items
Always worked in a highly professional manner.
Education
TASMSS0206-V01 Medical Terminology Skill Set -
TasTafe
Certifcate VI - Accounting And Business Management
Tastafe
Hobart
06.2025
Bachelor of Psychological Science and Sociology -
University Of South Australia
12.2022
Skills
Client focus and assistance
Appointment Scheduling
Customer Service
Effective Team Member
Strong Communication Skills
Excellent Time Management
Respectful Manner
Can work alone or within a team
References
Leanne McDonald, Former Work Colleague, 0419 536 108
Barbara Davern, St Mary's Coach House Restaurant, 0429 770 024
Volunteer
Elderly Companion
Supported physical wellness by assisting with exercise routines or taking walks together in the neighborhood.
Adapted communication styles according to each client''s unique needs to foster effective understanding and rapport-building between caregiver and client.
Facilitated social interactions for seniors by organizing outings to community events, encouraging participation in group activities, and arranging visits with friends or family members.
Developed trusting relationships with clients by consistently demonstrating patience, respect, and genuine concern for their wellbeing.
Contributed to a positive home atmosphere by exhibiting an upbeat demeanor, sharing stories or jokes, and providing companionship that reduced feelings of isolation for elderly clients.
Promoted mental stimulation through intellectual activities like puzzles, games, and reading together.
Timeline
Administrative Assistance
Granada Tavern & Carlyle Hotel
10.2023 - Current
Lab Technical Assistant
Hobart Pathology
07.2022 - 01.2024
Shop Attendant
St Mary's Newsagency
11.2018 - 12.2020
Food Attendant
St Marys Coach House
08.2017 - 01.2021
TASMSS0206-V01 Medical Terminology Skill Set -
TasTafe
Certifcate VI - Accounting And Business Management