Summary
Overview
Work History
Education
Skills
References
Volunteer
Timeline
Generic

Jayne Cooper

Hobart,TAS

Summary

I am a driven, empathetic, and self motivated
individual with a strong
background in the customer service
industry. I am no stranger to working
in a fast-paced environment, often
requiring me to possess excellent
time management skills and the
ability to work well both in a team
and independently.

Overview

7
7
years of professional experience

Work History

Administrative Assistance

Granada Tavern & Carlyle Hotel
10.2023 - Current
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents
  • Created receiving reports and updated vendor balance sheets to record accounts payable
  • Performed data import, scanning or manual keying processes to verify invoice accuracy
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Lab Technical Assistant

Hobart Pathology
07.2022 - 01.2024
  • Code Blood Tests, Urine Tests, and more
  • Checked the patient's details like name, DOB, and address
  • Worked with other departments such as Data Entry, Bioscience, Microscience, Hematology, and more
  • Oversaw lab equipment stock and placed orders to expand inventory
  • Prepared lab for daily operations by stocking materials and equipment
  • Cleaned and prepared lab equipment for solutions, specimens, and samples.

Food Attendant

St Marys Coach House
08.2017 - 01.2021
  • Food orders as requested by customers both in person and by telephone calls
  • Prepared meals in the kitchen
  • Delivered food to the dining area
  • Money handling and management
  • Complied with all food and safety regulations
  • Always worked in highly professional conduct
  • Respectfully communicated with staff and patrons.

Shop Attendant

St Mary's Newsagency
11.2018 - 12.2020
  • Opened the shop at 5.30 am and closed at 4.00 pm
  • Made sure newspapers and magazines were stocked
  • Took telephone orders
  • Managed money
  • Trained new staff members
  • Assisted customers when they were looking for items
  • Always worked in a highly professional manner.

Education

TASMSS0206-V01 Medical Terminology Skill Set -

TasTafe

Certifcate VI - Accounting And Business Management

Tastafe
Hobart
06.2025

Bachelor of Psychological Science and Sociology -

University Of South Australia
12.2022

Skills

  • Client focus and assistance
  • Appointment Scheduling
  • Customer Service
  • Effective Team Member
  • Strong Communication Skills
  • Excellent Time Management
  • Respectful Manner
  • Can work alone or within a team

References

  • Leanne McDonald, Former Work Colleague, 0419 536 108
  • Barbara Davern, St Mary's Coach House Restaurant, 0429 770 024

Volunteer

Elderly Companion 

  • Supported physical wellness by assisting with exercise routines or taking walks together in the neighborhood.
  • Adapted communication styles according to each client''s unique needs to foster effective understanding and rapport-building between caregiver and client.
  • Facilitated social interactions for seniors by organizing outings to community events, encouraging participation in group activities, and arranging visits with friends or family members.
  • Developed trusting relationships with clients by consistently demonstrating patience, respect, and genuine concern for their wellbeing.
  • Contributed to a positive home atmosphere by exhibiting an upbeat demeanor, sharing stories or jokes, and providing companionship that reduced feelings of isolation for elderly clients.
  • Promoted mental stimulation through intellectual activities like puzzles, games, and reading together.

Timeline

Administrative Assistance

Granada Tavern & Carlyle Hotel
10.2023 - Current

Lab Technical Assistant

Hobart Pathology
07.2022 - 01.2024

Shop Attendant

St Mary's Newsagency
11.2018 - 12.2020

Food Attendant

St Marys Coach House
08.2017 - 01.2021

TASMSS0206-V01 Medical Terminology Skill Set -

TasTafe

Certifcate VI - Accounting And Business Management

Tastafe

Bachelor of Psychological Science and Sociology -

University Of South Australia
Jayne Cooper