Summary
Overview
Work History
Education
Skills
Languages
Details
Timeline
Barista
Jayne Lee

Jayne Lee

Ringwood,Australia

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Barista

Miss Frank
02.2024 - Current
  • Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.

Barista Shift Lead

Oradoro
02.2023 - 02.2024
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.

Barista

Black Tonic Cafe
04.2022 - 02.2023
  • Made coffee for customers with efficiency and quality to assure contentment of customers
  • Used POS system to take orders and handled cash as a cashier
  • Conversed with customers providing wonderful customer service
  • Served foods and beverages to tables with speed ensuring less wait time for customers.
  • Collaborated with other skilled laborers on complex tasks, resulting in efficient problem-solving and timely project progression.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Cafe All rounder

Pardon Coffee
02.2021 - 04.2022
  • Waited tables with excellent efficiency and speed, conversed with regulars providing amazing customer service and ensuring they were content with their meals
  • Used POS system to put in orders and served 200+ customers a day preparing breakfast and lunch foods
  • Handled cash and card payments as a cashier
  • Memorised orders of regulars and handled 100+ online delivery service orders like UBER, Doordash ect....

Waitress/Cashier

Vegiehut vegetarian restaurant
11.2018 - 01.2020
  • Waited tables and provided table service for customers including taking orders, and customer requests
  • Prepared drinks and garnished foods with sauces and prepared desserts for customers
  • Seated customers and managing tables seated customers- immediately after arrival at a preferred table upon request for the enjoyment of the customer.

Education

Year 12

Swinburne Senior Secondary College
Hawthorn, Victoria
11.2023

Skills

  • Time Management
  • Fast Learner
  • Adaptability
  • Ability to Work Under Pressure
  • Communication Skills
  • Good team player
  • Active listener
  • Organization skills
  • Problem Resolution
  • Verbal Communication
  • Excellent Memory
  • Team Player
  • Customer Service
  • Telephone Etiquette

Languages

Mandarin

Details

84 Loughnan rd, Ringwood, Victoria, 3134, +61415631305, jaynelee0085@gmail.com, 03/20/06

Timeline

Barista

Miss Frank
02.2024 - Current

Barista Shift Lead

Oradoro
02.2023 - 02.2024

Barista

Black Tonic Cafe
04.2022 - 02.2023

Cafe All rounder

Pardon Coffee
02.2021 - 04.2022

Waitress/Cashier

Vegiehut vegetarian restaurant
11.2018 - 01.2020

Year 12

Swinburne Senior Secondary College

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Jayne Lee