Jayne Nuttall
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Primary School Teacher
English Martyrs Primary School
09.2021 - 12.2023
- As a class teacher of 28 children I exhibited a bright, bubbly personality with a great ability to overcome challenges quickly
- During my time, I developed excellent computer skills including data analysis reports and coordinating online meetings
- My time as a teacher gave me great confidence when engaging with others from leading staff meetings to hosting curriculum evenings.
Teaching Assistant
English Martyrs Primary School
09.2020 - 07.2021
- As a teaching assistant I had exceptional communication skills to work with all school staff
- I excelled in organisation and time management to ensure I produced high quality resources and interventions
- I produced data and action plans with different uses of digital proformas to present to colleagues.
Customer Service Assistant
Dorothy Perkins Trafford Centre
05.2015 - 09.2018
- My role at Dorothy perkins was to advice customers and assist them with any help they needed
- I have great customer service skills, i have experience taking orders over the phone and electronically
- I also aided my supervisors cashing up and doing float checks
- I have great time keeping skills and professional attitude.
Cricket World Cup customer service advisor
Ticketmaster
07.2018 - 07.2018
- This was a temporary contract where I was hired to help focus on customer service regarding the Cricket World Cup whilst ticket sales begun
- My role was to respond to customers emails with the correct information they needed
- This enhanced my IT skills and gave me experience reaching targets
- I also experienced an office and call centre environment.
Teaching Assistant
The Firs school
06.2018 - 07.2018
- I completed a six week placement at the Firs school, which is a very prestigious private primary school in Chester
- There was a lot of pressure to deliver excellent teaching skills and meet the targets set by the head mistress
- I was told I am very hard working with a strong initiative.
Customer Service Assistant
Petite modes
08.2016 - 09.2016
- Petite Modes is a small company store that sells dancewear and school uniform
- At the time I was the oldest member of team so I often had the responsibility of opening and closing up
Education
PGCE Primary Education - Primary Education
University of Manchester
07.2020
Bachelor honours degree - Dance
University Of Chester
07.2019
Skills
- Customer Service
- Customer Satisfaction
- ICT
- Call Centre
- Cash Handling
- Customer Care
- Call Center
- Customer Support
Timeline
Primary School Teacher
English Martyrs Primary School
09.2021 - 12.2023
Teaching Assistant
English Martyrs Primary School
09.2020 - 07.2021
Cricket World Cup customer service advisor
Ticketmaster
07.2018 - 07.2018
Teaching Assistant
The Firs school
06.2018 - 07.2018
Customer Service Assistant
Petite modes
08.2016 - 09.2016
Customer Service Assistant
Dorothy Perkins Trafford Centre
05.2015 - 09.2018
PGCE Primary Education - Primary Education
University of Manchester
Bachelor honours degree - Dance
University Of Chester
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