Jayne-Rae Whitby
Success,WA
Summary
Safety-driven operations professional in Power Systems Operations. Proven ability to monitor complex networks, manage incidents in real time, follow strict procedures and communicate clearly under pressure. Highly detail-oriented, calm in high-risk environments and deeply committed to public safety, operational continuity and compliance.
Overview
6
6
years of professional experience
8
8
Certifications
Work History
Power Systems Operator
South32
Worsley, Western Australia
04.2022 - Current
- Monitored system performance, identifying anomalies for timely resolution.
- Coordinated maintenance schedules, minimising downtime and enhancing operational efficiency.
- Maintained high-level communication with direct supervisors to support rapid issue resolution.
- Communicated with team members to facilitate effective operations and problem-solving.
- Identified improvement areas for increased efficiency and cost savings.
- Trained junior operators on equipment handling and safety procedures.
- Attended training sessions to learn safety protocols for high-voltage equipment.
Community Connections Officer
South West Aboriginal Medical Service
Bunbury, Western Australia
12.2021 - 04.2022
- Prepared and delivered presentations to clients on current healthcare information, educating them about available community resources.
- Coordinated women's group activity days for elderly female clients needing connection to community and healthcare services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Identified areas for enhancing customer experience based on feedback, leading to improved client satisfaction.
Medical Administrative Assistant
Apex Radiology
Bunbury, Western Australia
04.2021 - 12.2021
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
- Resolved conflicts related to scheduling errors or missed appointments, ensuring timely patient access to care.
- Coordinated communication between patients and medical professionals, enhancing clarity and efficiency in care delivery.
Medical Administrative Assistant
First Peoples Health & Wellbeing
Thomastown, Victoria
10.2019 - 04.2021
- Managed appointment schedules to ensure timely patient arrivals, contributing to efficient clinic operations.
- Performed quality assurance checks on documentation to ensure accuracy of data entry.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor of Arts - Criminology
University of Melbourne
Parkville, VICSkills
- Switchgear operation
- Boiler operations
- Energy management
- Job hazard analysis
- Hot work risk assessments
- Systems Inspections
- P&ID equipment identification
- High organisational skills
- Job planning
- Operational decision making
- Microsoft Office
- Safety Leadership
Affiliations
- Reconciliation Action Plan Committee - Worsley Alumina
- Western Australian Student Aboriginal Corporation - President
Certification
UEP30322 Cert III in ESI Generation (Specialisation - Operations)
References
Jaco Oosthuizen - 0416 149 240
Craig Baker - 0400 702 365
Timeline
Power Systems Operator
South32
04.2022 - Current
Community Connections Officer
South West Aboriginal Medical Service
12.2021 - 04.2022
Medical Administrative Assistant
Apex Radiology
04.2021 - 12.2021
Medical Administrative Assistant
First Peoples Health & Wellbeing
10.2019 - 04.2021
Bachelor of Arts - Criminology
University of Melbourne