Jaypet “Jabby” Ausan
Summary
Marketing Executive skilled in creating and implementing digital strategies, increasing brand awareness and developing customer-centric communications initiatives. Successfully collaborates with every department to deliver marketing design and digital requirements. High degree of working knowledge in graphic design and computer software packages. Enthusiastic professional adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills.
Overview
6
6
years of professional experience
Work History
Marketing Executive
Crown Melbourne
10.2023 - 01.2024
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Boosted lead generation with targeted email marketing strategies and social media advertising.
- Enhanced customer engagement through the creation of compelling content for website, blog, and social media platforms.
- Improved search engine rankings by implementing effective SEO techniques and optimizing website content.
- Streamlined marketing processes to increase efficiency and reduce costs, resulting in higher ROI for campaigns.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Executed influencer marketing strategies that led to stronger brand credibility and endorsement from trusted sources.
- Implemented robust analytics tools to monitor campaign performance and make data-driven decisions on future initiatives.
- Negotiated favourable contracts with vendors, ensuring high-quality services at lower costs.
- Expanded digital reach by executing targeted online advertising campaigns across multiple platforms.
Residential Advisor
Unilodge
03.2023 - 09.2023
- Enhanced resident satisfaction by addressing concerns and resolving issues promptly.
- Implemented innovative programs for community building, resulting in a more cohesive living environment.
- Developed and executed effective conflict resolution strategies to maintain a harmonious residential atmosphere.
- Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
- Conducted regular safety inspections to ensure compliance with housing policies and regulations.
- Assisted with move-in and move-out processes, streamlining the transition for new and departing residents.
- Provided support to residents during emergencies, coordinating with appropriate campus resources as needed.
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
- Created informative newsletters to keep residents informed about upcoming events, deadlines, and important announcements
- Created informative newsletters to keep residents informed about upcoming events, deadlines, and important announcements.
- Participated in annual training programs to stay current on best practices in residential advising and student support services.
- Managed administrative tasks such as incident reporting, room assignments, and key distribution efficiently.
Sales Advisor
H&M Hennes & Mauritz
03.2023 - 04.2023
- Increased sales by establishing rapport with customers and identifying their needs.
- Developed long-lasting client relationships by providing exceptional customer service.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Managed key accounts, resulting in increased repeat business and higher revenue growth.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Streamlined processes within the sales team for a more efficient workflow, leading to better time management and increased productivity.
Junior Sales Associate
Presello
02.2021 - 03.2022
- Boosted customer satisfaction by addressing inquiries and resolving product-related issues promptly.
- Generated consistent sales revenue by establishing rapport with potential clients and identifying their needs.
- Assisted in achieving store sales targets by actively engaging customers on the sales floor and recommending suitable products.
- Contributed to team success by providing excellent customer service, ensuring repeat business from satisfied clients.
- Participated in regular training sessions to stay updated on product features, promotions, and sales techniques for optimal performance.
Flagship Store Manager
H&M Hennes & Mauritz
01.2020 - 01.2021
- Increased sales by implementing innovative marketing strategies and inventory management techniques.
- Developed a strong team culture through effective communication, training, and performance evaluations.
- Optimized store layout for maximum customer engagement and product visibility.
- Improved customer satisfaction scores with attentive service and prompt resolution of concerns.
Client Service Representative
Chanel
12.2018 - 11.2019
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Streamlined communication for improved efficiency by creating a centralized system for tracking client requests.
- Delivered outstanding customer service by maintaining a professional demeanour during high-pressure situations.
- Increased customer retention rates through personalized follow-ups and timely resolution of concerns.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained detailed records of client interactions, allowing for better understanding of needs and preferences for future engagements.
Visual Merchandiser
Adidas
01.2018 - 10.2018
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
Education
Diploma - Business
Melbourne Metropolitan College
Melbourne, VIC07.2024
Bachelor of Arts - Real Estate Development
University of Westminster
London, UK07.2021
Skills
- Pricing Strategies
- Product Lifecycle Management
- Sales Promotions
- Product Forecasts
- Global Marketing
- Campaign Planning
- Marketing Plan Development
- Prospect Targeting
- Digital Marketing
- Branding
- Strategic Marketing
- Campaign Managements
- Marketing Plans
- Sales Strategies
References
Upon request...
Timeline
Marketing Executive
Crown Melbourne
10.2023 - 01.2024
Residential Advisor
Unilodge
03.2023 - 09.2023
Sales Advisor
H&M Hennes & Mauritz
03.2023 - 04.2023
Junior Sales Associate
Presello
02.2021 - 03.2022
Flagship Store Manager
H&M Hennes & Mauritz
01.2020 - 01.2021
Client Service Representative
Chanel
12.2018 - 11.2019
Visual Merchandiser
Adidas
01.2018 - 10.2018
Diploma - Business
Melbourne Metropolitan College
Bachelor of Arts - Real Estate Development
University of Westminster
Similar Profiles
Elena Avraam-MarounElena Avraam-Maroun
Area Manager at Crown Table Games – Crown MelbourneArea Manager at Crown Table Games – Crown Melbourne
Diani LeslieDiani Leslie
Manager at Crown Cellar & Co - Crown MelbourneManager at Crown Cellar & Co - Crown Melbourne
Ridwan IslamRidwan Islam
Professional Cook at Crown MelbourneProfessional Cook at Crown Melbourne
Mandeep DahiyaMandeep Dahiya
IT Operations Analyst at Crown MelbourneIT Operations Analyst at Crown Melbourne
Adly MikhailAdly Mikhail
Marketing Executive at Innovative FoodsMarketing Executive at Innovative Foods