Jayse Mackenzie
Tatong,VIC
Summary
Adaptable and dependable individual successful at managing multiple priorities with a positive attitude, great social flexibility when dealing with customers and staff. Willingness to take on added responsibilities and work effectively in a team environment. Eagerness to learn and adapt to suit working requirements and tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Brown Brothers Winery
10.2022 - Current
- Assisted customers over the phone in regards to placing bookings and dietary concerns.
- Monitored and catered for dietary requirements during events and restaurant bookings.
- Assisted wait staff with timely food delivery and guest requests.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Trained new staff members on company policies and procedures.
- Set up wedding functions and special events.
- Opened and closed the restaurant, which involved locking up and cashing in and out of POS systems and issuing money drops.
- Maintained and edited tasting notes relative to wine matchings and the seasonal menu.
- Hosted personalized wine tastings in the Cellar Door.
- Ensured clear and steady flow of service by allocating workload to relative staff.
Photographer Volunteer
Rosebud Secondary College
09.2017 - 10.2019
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned and uploaded photographs for publication.
- Selected and set up appropriate props, backdrops and lighting.
- Performed advanced computer processing of images for assignments.
- Engaged with customers of varying ages to ensure comfort and trust was established.
- Organised times and positions with performers to enhance quality of images.
Market Vendor
Family
01.2018 - 02.2018
- Answered questions and assisted customers with item selections.
- Set up displays and signage to attract customers and boost sales.
- Processed transactions, collected/handled money and ensured correct change was returned.
- Recorded merchandise levels and frequently purchased products to restock.
Farmhand
The Big Goose
03.2017 - 05.2017
- Used farming equipment and machinery.
- Assisted farmers with feeding and watering cows, sheep, goats and pigs.
- Cleared away animal waste.
- Assisted customers with handling the animals.
- Answered customer questions and complaints.
- Nurtured infant animals.
- Administered feed supplements to cows and other livestock.
- Bussed and reset tables to keep dining areas clean.
- Used slow periods to restock supplies.
Volunteer
Rosebud Secondary College
12.2018 - 12.2018
- Assisted with tours of the College.
- Answered challenging questions in regards to the College facilities.
- Co-ordinated with others to ensure a smooth and efficient process.
- Managed time allotments effectively.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Delivered catered food and supplies to facility for on-time set-up.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Education
High School Diploma -
Rosebud Secondary College
Rosebud, VIC12.2019
Skills
- Adaptability and Dependability
- Teamwork and Collaboration
- Public Speaking
- Animal Care
- Safe Equipment Use
- Customer Service
- Good listening skills
- Critical Thinking
- Event Cleanup
- Attention to Detail
- Guided Tours
- Image Editing
- Event Shoots
Accomplishments
- Received the Good Citizen's Award from the Rosebud Probus Club for accomplishments in conduct, diligence, compassion and performance in and outside school.
- Achieved a Silver Medal in the 2015 MPB-3AAA Victorian Archery competition.
- Functioned as year level captain in Yr11 at Rosebud Secondary College.
- Functioned as class captain for Yr7 to Yr9 at RSC.
- Awarded a Lions Club sponsorship for academic success in Primary School.
Hobbies
- Archery
- Animal Care
- Team Sports
- Computers
- Photography
- Mixology
- Motorcycling
- Camping
Certification
- Responsible Service of Alcohol Licence
- Working with childrens check
Timeline
Food and Beverage Attendant
Brown Brothers Winery
10.2022 - Current
Volunteer
Rosebud Secondary College
12.2018 - 12.2018
Market Vendor
Family
01.2018 - 02.2018
Photographer Volunteer
Rosebud Secondary College
09.2017 - 10.2019
Farmhand
The Big Goose
03.2017 - 05.2017
High School Diploma -
Rosebud Secondary College
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