Jayshree Sharma
Springfield Central,QLD
Summary
Skilled Customer Service Representative with a track record of enhancing customer satisfaction at IGA, adept in money handling and active listening. Excelled in collaborating with sales teams to optimize inventory levels and resolve issues, significantly improving service transactions. Proven ability in fostering customer relations and delivering product solutions, showcasing a blend of hard and soft skills essential for dynamic service environments.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
IGA
REDCLIFF, 4020
10.2023 - 08.2024
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- customer service representative
- Stock Arrangements: Filling and Rotating Stock.
Junior Sandwich Artist
Subway
Springfield Central , QUEESLAND
12.2023 - 07.2024
- Greeted customers and provided them with menu information.
- Assembled and served meals according to specific guest requirements.
- Stocked shelves with breads, rolls, wraps, salads, and other items.
- Coordinated with suppliers to ensure timely delivery of fresh ingredients.
Education
Master of Science - Biotechnology
Griffith University
Australia05-2025
Skills
- Active listening
- Product and service solutions
- Customer relations, strong customer service skills
- Excellent oral and written communication skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
- - Proficient in point-of-sale systems and cash handling - Ability to work in every situation
Timeline
Junior Sandwich Artist
Subway
12.2023 - 07.2024
Customer Service Representative
IGA
10.2023 - 08.2024
Master of Science - Biotechnology
Griffith University
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