Jayson Becconsall
Gold Coast
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
9
9
years of professional experience
Work History
Associate Manager
JD Sports
10.2024 - Current
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Mentored junior team members, contributing to their professional growth and skill development.
- Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
- Improved client satisfaction by consistently delivering high-quality work on schedule.
Manager and Complaints Resolution Specialist
As Colour
03.2023 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Logistics Manager
CBD Quality Office Furniture
05.2019 - 02.2023
- Maintained and upheld quality relationships with customers, handled accounts and liaised with upper management to create schemes and strategies to bolster sales.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
Fashion Buyer
The Stitch Up Vintage
01.2016 - 04.2019
- Reviewed proposals, qualified vendors, and recommended optimal suppliers.
- Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
- Determined lowest possible cost, factoring in quality and reliability, and negotiated favorable contracts.
- Mentored junior buyers on effective negotiation tactics and supplier relationship management.
- Analyzed fashion trends and customer preferences, ensuring a well-curated product selection.
- Strengthened vendor relationships by attending regular meetings to discuss performance metrics, opportunities for growth, and upcoming trends in fashion retailing.
Education
High School Diploma -
Newtown High School of The Performing Arts
Sydney, NSW 12-2010
Skills
- Staff management
- Negotiation
- Customer rapport
- Staff training and development
- Public speaking
- Presentations
- Leasing and sales
- Sales coaching
- Customer service
- Team leadership
Timeline
Associate Manager
JD Sports
10.2024 - Current
Manager and Complaints Resolution Specialist
As Colour
03.2023 - 10.2024
Logistics Manager
CBD Quality Office Furniture
05.2019 - 02.2023
Fashion Buyer
The Stitch Up Vintage
01.2016 - 04.2019
High School Diploma -
Newtown High School of The Performing Arts
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