Jayson Chantrey-Woods
Burnie,TAS
Summary
Dynamic manager with a proven track record at McDonald's, excelling in staff supervision and customer service. Expert in conflict resolution and enhancing guest satisfaction, I effectively trained teams to uphold high operational standards. My proactive approach ensured compliance with health regulations, fostering a positive dining experience for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
McDonalds
Ulverstone, Tasmania
07.2024 - 06.2025
- Supervised daily operations to ensure efficient restaurant performance.
- Trained staff on customer service and food safety protocols.
- Resolved customer complaints to improve guest satisfaction experiences.
- Ensured compliance with health regulations and company standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
Crew Person
McDonalds
Ulverstone, Tasmania
10.2021 - 07.2024
- Prepared food items according to company standards and procedures.
- Operated kitchen equipment safely and effectively during food preparation.
- Assisted in inventory management by restocking supplies as needed.
- Collaborated with team members to optimize workflow during peak hours.
- Assisted in unloading delivery trucks and stocking inventory.
- Cleaned and maintained the restaurant area including tables, floors, counters and equipment.
- Maintained a high level of energy throughout the entire shift to keep guests satisfied with their dining experience.
Education
Cert 2 in Construction - Construction
TasTAFE
TAS05-2018
Grade 12 -
Hellyer Collage
Tasmania11-2015
Skills
- Customer service
- Opening and closing procedures
- Staff supervision
- Shift management
- Problem solving
- Effective communication
- Conflict resolution
- Guest satisfaction
Certification
- responsible serving of alcohol
- White Card
References
References available upon request.
Timeline
Manager
McDonalds
07.2024 - 06.2025
Crew Person
McDonalds
10.2021 - 07.2024
Cert 2 in Construction - Construction
TasTAFE
Grade 12 -
Hellyer Collage
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