Jayvee Jethro Gomez
Norlane,VIC
Overview
3
3
years of professional experience
Work History
Barista
Primero Coffee Shop
04.2022 - 07.2023
- Maintained regular and consistent attendance and punctuality.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Dine in Crew
Holiday Land Buffet Restaurant
06.2021 - 02.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Greeted new customers, discussed specials, and took drink orders.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Receptionist
ICHIBAN Mix Buffet And Smokeless Grill
02.2020 - 05.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
Education
St. Nicolas College Business And Technology
Sanfernando Pampanga, Philippines04.2023
Skills
- Adaptive and Creative
- Excellent Memory
- Proper Storage Procedures
- Positive Reinforcement
- Improvement Plans
Timeline
Barista
Primero Coffee Shop
04.2022 - 07.2023
Dine in Crew
Holiday Land Buffet Restaurant
06.2021 - 02.2022
Receptionist
ICHIBAN Mix Buffet And Smokeless Grill
02.2020 - 05.2021
St. Nicolas College Business And Technology