Jaz Harris

• Seasonal Job as an all rounder including hosting new guests, housekeeping, boating and making sure each guest enjoys their stay.

• I walk through each guest around the whole island introducing the rules and regulations, whatever offer and what should be expected, also answering any questions.

• Organised daily housekeeping schedule detailing cleaning tasks.

• Conducted pre-arrival checks to ensure cabins meet standards for incoming guests.

• Collaborated with a team of five to open a new PCYC after three days of training.

• Greeted new customers in and walked them around showing what we offered

• Planned and managed a structured holiday program involving fun activities for 45 participants.

• The experience allowed me to form a sense of teamwork and fun while encouraging active participation

• Running through with new guests of welcome to port Macquarie what we offer and what to expect

• Answering phone calls, emails, and helping others with booking online.

• Making sure each guests had a memorable dining experience, receiving positive feedback with my attention to detail.

• Upheld superior cleaning standards to provide pristine conditions for each guest.

• Provided good quality service to each customer and employee with a friendly and polite manner

• Training new employees up on front of house

• Demonstrated speed and efficiency in back-of-house duties.

• I have developed strong customer service and knowledge to ensure the job is done well.