Jazara Scott
Baldivis,Australia
Summary
I am a 19 year old Indigenous female who has recently completed a 2 year scholarship with the SEDA College (netball program), also doing my home business and some part-time work. I now want to follow my career goals and look for a job that i can learn from and progress.. I enjoy new experiences and i am a quick learner and want to develop professionally as an individual. I am eager to learn and have a clear understanding of tasks and training and want to grow and excel in the work industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Advisor
National Australia Bank
04.2023 - Current
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Responded to customer needs through competent customer service and prompt problem-solving.
Bar Staff
Event Logistics/Perth Bar Staff
04.2023 - Current
- Fostered repeat customers by consistently providing efficient, friendly service.
- Oversaw bar display to maximize attractiveness and functionality.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Consulted with managers to organize special events and promotions.
- Improved customer service rankings by resolving issues quickly and accurately.
Lash Technician
Self Employed
11.2022 - Current
- Self-marketed and promoted services online to obtain new clients and retain prior clients.
- Improved client experiences by creating relaxing, comfortable salon environment.
- Kept track of customer services and preferences for future reference.
- Developed strong rapport with clients to gain repeat business and improve overall sales.
- Ordered, displayed and maintained supplies.
- Developed new styles and techniques.
Store Person
Dominos Pizza
02.2021 - 06.2022
- Quickly learned new skills and applied them to new tasks, improving efficiency and productivity carried out day to day duties accurately and efficeintly
- General store duties customer service carrying out daily duties safely
Crew Member
Mcdonalds
05.2019 - 05.2020
- Assisted management with inventory control and stock ordering
- Explained current promotional information and items to patrons
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
- Prepared quality products while maintaining portion control and presentation within service goal times
- Demonstrated proper food safety practices by accurately completing quality control checklist
- Interacted pleasantly with guests to deliver quality customer service
- OH&S procedures
Education
Year 11 & 12 - Netball Program Scholarship
SEDA College Perth
Perth, WA11.2021
Skills
- Workplace Efficiency
- OH&S procedures
- Safe work
- Concise time management
- Computer literate
- Hardworking and dedicated
- Customer relations
- Team development
- Calm and patient
- Maintaining clean work areas
Certification
- Certificate II Sport and Recreation
- First Aid
- RSA
Timeline
Customer Service Advisor
National Australia Bank
04.2023 - Current
Bar Staff
Event Logistics/Perth Bar Staff
04.2023 - Current
Lash Technician
Self Employed
11.2022 - Current
Store Person
Dominos Pizza
02.2021 - 06.2022
Crew Member
Mcdonalds
05.2019 - 05.2020
Year 11 & 12 - Netball Program Scholarship
SEDA College Perth
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