Jazib Azam
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Support
ITGEN360 Technologies
01.2024 - 12.2024
- Provided first-level technical support to end users in a Windows and Office 365 environment, assisting with hardware, software, and network-related issues at ITGEN360 Technologies. Delivered timely troubleshooting and resolution for tickets related to desktops, laptops, printers, mobile devices, and common business applications.
Temporary Assistant Level 1
Randstad Agency
05.2025 - 06.2025
- I was also appointed as a Temporary Assistant Level 1 (Randstad Agency) at the Federal Elections 2025 for the AEC. During this role I ensured that the efficient and accurate delivery of the federal election by performing administrative and operational duties in a fast-paced, compliance-driven environment. Responsibilities included issuing and checking ballot papers, managing voter queues, assisting with enrolment inquiries, and maintaining the integrity of the voting process.
Data Entry Clerk
Randstad Agency
11.2024 - 11.2024
- Served as a Data Entry Clerk (Randstad Agency) for the 2024 VEC Council Elections, demonstrating exceptional numerical accuracy and attention to detail to ensure ballot papers were precisely recorded and relevant.
Team member
Woolworth's Group
03.2022 - 07.2023
- Team member at Woolworth's Group at Hadfield, Melbourne for One Year. Working in a fast-paced environment taught me how to quickly mould to my surroundings as it was a key requirement to this role. This job required me to be always flexible and available due to being a popular franchise, I was able to cater to this my taking up as many shifts as I could and being available to make myself convenient.
Merchandiser
Tip Top bread industry
01.2022 - 11.2023
- Merchandiser at Tip Top bread industry, where I constantly strived to stack shelves at all the supermarkets. Time management was also a key component in this job as I am under constant pressure to complete tasks before a certain period.
Delivery driver
Domino's Pizza
09.2021 - 01.2022
- Previously had experience working at Domino's Pizza where I delivered pizzas to the customer's house as safely and efficiently as possible. Working within this job helped me too efficiently and effectively work within a fast-paced environment to continuously exceed KPI's.
Cleaner
Southern Cross Cleaning
11.2021 - 12.2021
- Worked as a cleaner for Southern Cross Cleaning at various ALDI Stores.
Delivery driver
Uber Eats
11.2020 - 09.2021
- Worked as an Uber Eats delivery driver in the past. This role has taught me to be punctual and keep myself organized and to treat my customers as my boss as I am catering to their needs.
Education
Bachelors - Cybersecurity
La Trobe University
Melbourne, VIC11-2024
Associates Degree - Information Technology
RMIT University
Melbourne, VIC06-2021
VCE -
Rosehill Secondary College
Melbourne, VIC12-2018
Skills
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Time management
- Client Satisfaction
- Punctual
- Organizational skills
Languages
Urdu
Full Professional
Hindi
Full Professional
Certification
- Currently pursuing CompTIA Security+ (In Progress)
- Responsible Service of Alcohol Certificate (RSA)
- Working with Children Certificate
Hobbies
- I like to keep physically fit and engage myself in all racket sports activities.
- I am currently a member of Hadfield Tennis Club and play competition for them during weeknights and weekends.
Accomplishments
- Won Boys of the Year Table Tennis Player back in 2016.
- Helped my team win the (NSJTA) juniors tennis competition.
- Certificate for being the most punctual student in high school.
- Recognized as Employee of the month for outstanding performance and team contribution.
Timeline
Temporary Assistant Level 1
Randstad Agency
05.2025 - 06.2025
Data Entry Clerk
Randstad Agency
11.2024 - 11.2024
Technical Support
ITGEN360 Technologies
01.2024 - 12.2024
Team member
Woolworth's Group
03.2022 - 07.2023
Merchandiser
Tip Top bread industry
01.2022 - 11.2023
Cleaner
Southern Cross Cleaning
11.2021 - 12.2021
Delivery driver
Domino's Pizza
09.2021 - 01.2022
Delivery driver
Uber Eats
11.2020 - 09.2021
Bachelors - Cybersecurity
La Trobe University
Associates Degree - Information Technology
RMIT University
VCE -
Rosehill Secondary College
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