Jazib Shaikh

Work History

Solomons Flooring

01.2023 - Current

Managed revenue models, process flows, operations support and customer engagement strategies.
Managed accounts to retain existing relationships and grow share of business.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Built customer loyalty and retention by delivering excellent shopping experiences.
Used in-store system to locate inventory and place special orders for customers.
Listened to customer needs and desires to identify and recommend optimal products.
Recommended complementary purchases to customers, increasing revenue.
Engaged in friendly conversation with customer to better uncover individual needs.
Assisted customers with selecting appropriate floor types and styles.
Discussed pricing, additional charges, and payment plans during sales process.
Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
Demonstrated features of different floor options and overcame objections with knowledgeable responses.
Maintained in-depth understanding of all available brands and types of flooring available to customers.

Mirrorcity Pty Ltd

04.2013 - 12.2023

Implemented business strategies, increasing revenue, and effectively targeting new markets.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Managed purchasing, sales, marketing and customer account operations efficiently.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Leveraged professional networks and industry knowledge to strengthen client relationships.
Spearheaded innovative approaches to resource allocation and strategic planning.

Opticomm

12.2014 - 06.2017

Managed payroll data entry and processing for 22 employees to comply with predetermined company guidelines.
Accurately completed financial statement audits and thoroughly reviewed results.
Followed up with delinquent accounts to obtain funds and reduce aging balances.
Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
Prepared balance sheets, cash flow reports and income statements.
Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
Improved overall financial reporting by streamlining control processes and reporting structures.
Created financial dashboards to provide insights into key performance indicators.
Supported financial director with special projects and additional job duties.
Prepared internal and regulatory financial reports, balance sheets and income statements.
Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Developed strategic plans for day-to-day financial operations.

Crown Accounting Pty Ltd

04.2012 - 12.2014

Coles Group

03.2006 - 04.2012