Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
Generic

Jazlyn Cleary

Shell Cove,NSW

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Experienced in overseeing all areas of operations. Makes adjustments to scheduling and task prioritisation to ensure efficiency upholding customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

Dominos
Shellharbour, NSW
10.2023 - Current
  • Oversaw the training of new employees on customer service and product knowledge.
  • Taught staff upselling techniques to meet revenue targets.
  • Coached employees on interactions with customers to drive exceptional service.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Helped employees accomplish tasks during peak periods.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Maintained cleanliness and organization of work area.
  • Ensured compliance with food safety regulations and quality standards.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Worked effectively in team environments to make the workplace more productive.

Crew Member

Subway
Shellharbour, NSW
10.2021 - Current
  • Adhered to health department regulations regarding food handling procedures.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Tailored orders to address customer allergies and gluten concerns.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Educated customers on menu items, product ingredients and nutritional values.

Wait Staff Member

Bianchinis
Cronulla, NSW
06.2024 - 10.2024
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared tables by setting up linens, silverware and glassware.
  • Collaborated with kitchen staff regarding customer allergies or special requests to ensure timely preparation and delivery of orders.
  • Delivered food items to customers at their tables in a friendly, courteous manner.

Education

Certificate - Cert III Auslan

TAFE NSW
NSW
11-2025

High School Diploma -

Shellharbour Anglican College
Shellharbour, NSW
12-2023

Certificate II - Hospitality

Shellharbour Anglican College
NSW
12-2023

Skills

  • Schedule oversight
  • Sales strategies
  • Performance reviewing
  • Flexible schedule
  • Employee training
  • Workplace safety

Languages

Auslan
Limited

Accomplishments

  • Completed the Gold Duke of Edinburgh.
  • Completed a short-term student exchange in the USA in 2022

Certification

  • Current RSA

References

Anastacia West, Bianchini's manager

Phone: 043-425-3922

Email: anastaciawest1@gmail.com

Jibin Paulson, Dominos Area Manager 

Phone: 0450374976

Timeline

Wait Staff Member

Bianchinis
06.2024 - 10.2024

Shift Manager

Dominos
10.2023 - Current

Crew Member

Subway
10.2021 - Current

Certificate - Cert III Auslan

TAFE NSW

High School Diploma -

Shellharbour Anglican College

Certificate II - Hospitality

Shellharbour Anglican College

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Jazlyn Cleary