JAZMIN CASTANEDA

• Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
• Coordinated cross-departmental communication for more efficient order processing and fulfillment.
• Enhanced customer satisfaction through efficient order processing and timely invoicing.
• Worked with vendors to schedule pickups and deliveries.
• Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.
• Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
• Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
• Tracked orders and notified customers of status or potential delays.

Achievements:

Participated in the selection process for new carrier reducing up to 50% of the freight international costs.

• Performed quality control testing on manufactured products.
• Provided timely feedback to production teams for expedited resolution of quality issues.
• Increased customer satisfaction by ensuring consistent product quality through meticulous testing procedures.
• Kept accurate records of all tests performed, enabling easy identification of trends or potential issues over time.
• Recorded and organized test data for report generation and analysis.
• Completed recordkeeping, filing and data entry duties.

Achievements:

• Managed a project with the objective to reduce the shipping costs.
• Participated in introduction of new equipment with the objective to reduce labour time.

• Completed supporting documentation for testing procedures, data capture forms and equipment logbooks.
• Collaborated with production teams to identify areas for improvement and implement corrective actions for better product outcomes.
• Recorded and organized test data for report generation and analysis.
• Inspected items and compared against standards to meet regulatory requirements.
• Performed routine maintenance and calibration on testing equipment.
• Reviewed production processes and identified potential quality issues.

Achievements:

• Assisted in achieving HACCP certification by preparing documentation, implementing procedures, and coordinating audit activities as needed.

• Approved incoming materials by confirming specifications and taking measurement tests.
• Documented inspection results by completing logs.
• Recorded and organized test data for report generation and analysis.
• Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
• Maintained compliance with company policies and procedures for food safety, sanitation and quality.
• Performed routine maintenance and calibration on testing equipment.

• Mentored and encouraged employees to strive for excellence while fostering professional growth.
• Provided observations, took measurements and performed tests at various stages according to quality control plan.
• Verified materials through audit inspections and independent checks.
• Increased customer satisfaction through adherence to quality standards and customer requirements.
• Managed and archived quality documentation and participated in internal and external quality audits.

• Managed and archived quality documentation and participated in internal and external quality audits.
• Verified transportation and handling procedures met regulatory requirements.
• Mentored and encouraged employees to strive for excellence while fostering professional growth.
• Increased customer satisfaction through adherence to quality standards and customer requirements.
• Adhered to all legal, safety and health standards.