Jazmin Chambers

• Lesson Planning: Develop and implement detailed lesson plans that align with the curriculum and meet the learning needs of students
• Classroom Instruction: Teach and manage classes across various topics, using diverse instructional methods to engage students
• Assessment and Evaluation: Design, administer, and grade assessments, and exams to monitor student progress and understanding
• Classroom Management: Maintain an organized and disciplined classroom environment, fostering a positive and inclusive atmosphere for learning
• Student Support: Provide academic and emotional support to students, addressing individual needs and challenges
• Developed innovative lesson plans to engage students in English language learning.
• Prepared and implemented lesson plans covering required course topics.
• Assessed student progress and provided feedback to improve performance and establish academic success.
• Improved classroom management by implementing consistent routines and clear expectations for behaviour.

Whilst being a teacher, I was also the Head of Year 8 for 10 months before I left the profession. At this point in y career, I felt that I need new experiences with more opportunities and responsibilities to challenge myself in the education sector. During this role, I managed and worked with frequent data, solved problems that occurred inside and outside the classroom, and most importantly developed a whole new outlook to the behaviours of children. Students in my year group would come to me for advice and helping hand, in which I was always happy and eager to assist until solved. I had to make some challenging decisions in regards to choices made by my students and phone calls to parents and guardians to keep them informed of behaviour choices made by their child. This overtime, built a strong rapport in all areas. It was a very rewarding role as I got to know my year group on a deeper level than just in the classroom. Managing a year group has given me the confidence to progress in many areas and many transferable skills.

• Customer Assistance: Handle customer queries, complaints, and returns professionally, ensuring customer satisfaction
• Product Knowledge: Stay informed about the store's products, features, and promotions to effectively assist customers and drive sales
• Store Maintenance: Keep the store clean, tidy, and safe, including maintaining fitting rooms, removing clutter, and ensuring the store meets health and safety standards
• Sales Targets: Work towards meeting or exceeding sales targets and contribute to overall store performance
• Opening and Closing Duties: Assist with opening and closing the store, including setting up displays, counting cash, and securing the premises

• Outbound Calling: Proactively make calls to potential clients or customers to schedule appointments, ensuring a steady flow of leads for the sales team
• Appointment Scheduling: Accurately coordinate and schedule appointments in the company’s calendar system, ensuring there are no conflicts and that all details are correct
• Lead Qualification: Assess and qualify leads based on specific criteria to ensure that the appointments set are with high-quality prospects likely to convert
• Objection Handling: Effectively address and overcome objections or concerns raised by potential clients, ensuring that appointments are secured
• Data Entry and CRM Management: Accurately input and update customer information and appointment details in the CRM system, maintaining a well-organized and up-to-date database

• Customer Service: Greet customers, assist with inquiries, and provide product information to ensure a positive shopping experience
• Sales Support: Help customers find products, make recommendations based on their needs, and promote special offers or sales
• Cash Handling: Operate the cash register, process transactions, handle payments, and provide accurate change
• Merchandising: Arrange and restock shelves, displays, and racks, ensuring products are organized, well-presented, and properly labelled
• Inventory Management: Assist in monitoring stock levels, conducting inventory checks, and reporting shortages or discrepancies
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.