Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazmin Grafton

Double Bay

Summary

I'm originally from Perth, but I'm moving over to Sydney to pursue modeling. I'm looking for a casual job for the weekend and some weekdays. I'm great at resolving conflicts and enhancing customer loyalty. I demonstrate exceptional organizational skills and a friendly demeanor, ensuring high-quality service delivery. I work excellent in a team environment and I'm efficient at problem-solving, significantly contributing to a positive and dynamic work environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hospitality Worker

HellBurger
11.2023 - 01.2025


  • Performed general cleaning by sweeping and mopping floors, washing dishes, and emptying trash during and at the end of every shift.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Supported the restaurant operations by assisting colleagues during busy periods, or covering shifts as needed.

REFERENCE

Title Manager

North 0498968079

Retail Worker

CC Dresshire
10.2023 - 01.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options for the event they were attending.
  • Kept the environment clean and tidy by organizing shelves, changing rooms, and racks for optimal appearance.
  • Demonstrated strong communication skills when assisting customers with inquiries or concerns.
  • Helped customers find the perfect outfit for their event.
  • Developed engaging social media content to attract customer interest. Created TikToks, @ccdresshire, and Instagram reels and posts.

REFFERENCE

Title Boss

Chloe Sneddon, +61 447 133 403.

Customer Service

Bounce Inc
03.2024 - 01.2025
  • Provided exceptional customer service upon entry.
  • Provided excellent customer service, resolving possible injuries caused by the play equipment.
  • I came to work excited and motivated to ensure the kids had a fun experience at Bounce.
  • Managed reception desk by welcoming parents and children professionally. Distributed risks while ensuring compliance with safety protocols.
  • Prepared a variety of food items and beverages in a busy cafe environment.
  • Worked as a party host on weekends, making sure the children and parents were pleased with their experience at Bounce.

Babysitting

Mothers
09.2024 - 01.2025
  • Created an enjoyable atmosphere during babysitting sessions through playing games, going outside, and engaging with the child.
  • Developed strong bonds with the family, resulting in a long-term job opportunity, and repeated babysitting opportunities.
  • Built trust with both the parents and children by consistently demonstrating professionalism, playfulness, and respect throughout each babysitting assignment.
  • Maintained clean and organized living spaces while offering to help the mom with simple house chores, such as folding the laundry or cleaning the kitchen.

Hospitality Worker

MADMEX
05.2023 - 03.2024
  • Performed general cleaning by sweeping and mopping floors, washing dishes, and emptying trash at the end of each shift.
  • Prepared food and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.

Customer Service Cashier

IGA Tucker Fresh
03.2021 - 11.2023
  • Maintained a clean and organized workspace, keeping the appearance of my checkout tidy.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions such as during the pandemic when people where bulk buying.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Counted money in drawers at the end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.

REFERENCE

Title Manager

Lynda +61 457 184 652

Education

Churchlands Senior Highschool
Perth, WA
11.2024

Skills

  • Good communication skills
  • Organized
  • Works well with others
  • Friendly
  • Great customer service skills

Certification

I have a certificate II in hospitality

Completing my RSA and barrister's license

Timeline

Babysitting

Mothers
09.2024 - 01.2025

Customer Service

Bounce Inc
03.2024 - 01.2025

Hospitality Worker

HellBurger
11.2023 - 01.2025

Retail Worker

CC Dresshire
10.2023 - 01.2025

Hospitality Worker

MADMEX
05.2023 - 03.2024

Customer Service Cashier

IGA Tucker Fresh
03.2021 - 11.2023

Churchlands Senior Highschool
Jazmin Grafton