Jazmin Hannell
Brisbane
Summary
Resourceful Restaurant Staff Member known for high productivity and efficient completion of tasks. Skilled in customer service, time management, and conflict resolution, ensuring smooth operation during peak hours. Excel at communication, teamwork, and adaptability, creating positive dining experiences for guests.
Overview
6
6
years of professional experience
Work History
Hospitality and Bar and Restaurant Staff
Anitas
Brisbane
02.2022 - 05.2024
- Checked temperatures of refrigerators and freezers to ensure safety of food products.
- Provided assistance to kitchen staff during peak hours of service.
- Ensured that all health codes were followed while preparing meals.
- Assisted in training new employees on proper procedures for taking orders, preparing food and cleaning up after shifts.
- Demonstrated a thorough knowledge of beer, wine, spirits, mixology techniques, classic recipes, liquor laws and responsible alcohol service practices.
- Attended professional conferences and meetings focused on advancing knowledge about public health issues affecting different communities.
- Maintained up-to-date knowledge of menu items including ingredients used for preparation.
Waitress
Grill'd
Brisbane
01.2021 - 09.2022
- Demonstrated knowledge of wine selection, pairings, vintages.
- Assisted other wait staff members in times of heavy customer traffic.
- Developed positive relationships with regular customers through friendly conversation.
Retail Worker
Coles
Brisbane
01.2019 - 11.2020
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Conducted regular price checks on merchandise
- Stacked and organised shelves with products in their designated location
Hospitality Worker
McDonald's
Brisbane
01.2018 - 11.2019
- Provided customer service to ensure satisfaction throughout their dining experience.
- Operated cash registers accurately and efficiently during peak hours of business.
- Maintained knowledge of daily specials and promotions offered by the restaurant.
- Answered questions regarding menu items, special offers and other restaurant information.
- Conducted regular inspections of the premises to identify any maintenance needs.
Education
Batchelor of Psychology Pretty -
University of Queensland
Qld 02-2023
Skills
- Cognitive behavioral therapy
- Psychological assessment
- Data analysis
- Customer service
Timeline
Hospitality and Bar and Restaurant Staff
Anitas
02.2022 - 05.2024
Waitress
Grill'd
01.2021 - 09.2022
Retail Worker
Coles
01.2019 - 11.2020
Hospitality Worker
McDonald's
01.2018 - 11.2019
Batchelor of Psychology Pretty -
University of Queensland