Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmin Macdonald

Booval,QLD

Summary

Friendly and hardworking professional with an extensive background in administration, customer service and client management. I am committed to my job, and I understand the importance of meeting the needs of each client. I am currently seeking full-time, part-time and casual employment with an employer that will value me as an essential member of their team.

Overview

11
11
years of professional experience

Work History

Support worker

Angels on duty
11.2022 - Current
  • Supporting participants with all daily living routines and bettering their well being
  • Helping participants to be more independent with everyday activities
  • Taking participants out and about for activities, shopping and going to the doctors etc
  • Administering medication
  • Being there for the participant for emotional and physical support.

Admin Receptionist

Southern Cross Transit
Karalee, QLD
04.2022 - 01.2022
  • Answering telephone calls and providing information with redirecting calls to other staff members
  • Receiving, replying, and redirecting emails as required
  • Receiving persons at the reception desk and providing information to them
  • Administering the student travel assistance scheme
  • Filling and other office duties.

Medical Receptionist

Grand Medical Centre
Forest Lake, QLD
11.2021 - 02.2022
  • Greet and check in patients, and collect personal, medical, and insurance information
  • Schedule, reschedule, and verify patient appointments, schedule appointments with secondary care providers
  • Opening and closing the Centre and performing cleaning duties
  • Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required
  • Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms
  • Training new staff in the medical receptionist role.

Volunteer

Eskays Kids
Fernvale, QLD
01.2021 - 01.2021
  • Created and implemented diverse educational strategies to boost development
  • Maintained effective schedule balance between rest periods, active play and instruction
  • Enforced rules and managed behavior through developmentally appropriate discipline
  • Taught children to organize toys, wash hands and share by leading by example
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Retail Assistant

Kmart
Coomera, QLD
01.2020 - 01.2021
  • Approached browsing customers to initiate conversations
  • Coordinated restocking of sales floor with current merchandise and accurate
  • Answered questions about store policies and addressed customer concerns
  • Assisted customers with prompt and polite support in-person and via telephone
  • Checked pricing, scanned items, applied discounts, and printed receipts
  • Balanced and organized cash register by handling cash, counting change
  • Displayed merchandise by arranging in appealing ways to boost sales
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Replenished sales floor merchandise and organized shelves for optimal appearance
  • Maintained customer satisfaction with quick handling of product returns.

Babysitter and Domestic Cleaner

01.2013 - 01.2019
  • Prepared healthy, age-appropriate snacks and meals
  • Assisted children with homework assignments and special projects
  • Taught children to organize toys, wash hands and share by leading by example
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.

Volunteer

Hope Island Medical Centre
Gold Coast, QLD
01.2013 - 01.2016
  • Identified issues, analyzed information, and provided solutions to problems
  • Used coordination and planning skills to achieve results according to schedule
  • Improved operations through consistent hard work and dedication
  • Developed and maintained courteous and effective working relationships
  • Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment
  • Care plan management
  • Patient care and confidentiality
  • Learning aids and support
  • First Aid
  • Issue Reporting.

Education

Certificate III in Community Services -

TAFE Queensland
12-2023

NDIS Screening Clearance / Blue Card (P) / Yellow card (Y)
01.2021

First Aid / CPR
01.2021

Certificate II in Skills for Education and Training -

TAFE Queensland
01.2020

RSA & RSG
01.2020

Certificate II in Retail Cosmetics -

TAFE Queensland
01.2019

Skills

  • Client Transportation
  • Cleaning and Sterilizing
  • Administrative Specialist
  • Home Healthcare Expertise
  • Care Plan Management
  • Patient Care and Confidentiality
  • Empathetic
  • Attention to Detail
  • Issue Reporting
  • Active Listening
  • Money Management Assistance
  • Implementing Client Care Plans
  • Case Management
  • Excellent at Time Management
  • Personal Care Assistance
  • Mobility Support
  • Daily Living Assistance
  • Data Entry
  • Records Management
  • Scheduling and Calendar Management
  • Human Resources Support
  • Training and Coaching
  • Independent Living Support
  • Disability Services
  • Medication Schedules
  • Social Skills Development

Timeline

Support worker

Angels on duty
11.2022 - Current

Admin Receptionist

Southern Cross Transit
04.2022 - 01.2022

Medical Receptionist

Grand Medical Centre
11.2021 - 02.2022

Volunteer

Eskays Kids
01.2021 - 01.2021

Retail Assistant

Kmart
01.2020 - 01.2021

Babysitter and Domestic Cleaner

01.2013 - 01.2019

Volunteer

Hope Island Medical Centre
01.2013 - 01.2016

Certificate III in Community Services -

TAFE Queensland

NDIS Screening Clearance / Blue Card (P) / Yellow card (Y)

First Aid / CPR

Certificate II in Skills for Education and Training -

TAFE Queensland

RSA & RSG

Certificate II in Retail Cosmetics -

TAFE Queensland

Similar Profiles

CREATE PROFILE
Jazmin Macdonald