Jazmine Aldridge
Seabrook,Australia
Summary
Passionate and committed professional with extensive experience across diverse industries, including hospitality, healthcare, retail, and management. Proficient in administration, customer service, human resources, and business development. Recognized for delivering exceptional service, improving processes, and fostering positive client relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
Quest Apartments
Sanctuary Lakes, Australia
06.2022 - Current
- Served as the first point of contact, delivering outstanding customer service during check-in and check-out
- Provided detailed information about property amenities and local attractions, improving guest satisfaction
- Ensured accurate guest registrations, protected confidential data, and upheld privacy protocols
- Managed room allocations, handled special requests, and coordinated late check-ins efficiently
- Resolved customer complaints diplomatically, ensuring prompt and satisfactory resolutions
- Developed partnerships with local businesses to enhance guest experiences and offer added services
- Utilized RMS, Salesforce, and GDS systems for streamlined operations and accurate record-keeping
- Authored comprehensive policies and procedures, improving operational consistency and efficiency
- Nominated for the Quest Hero Award in 2024 for exceptional contributions
Dental Assistant
Specialists in Orthodontics
Point Cook, Australia
02.2022 - 06.2023
- Prepared treatment rooms with sterilized instruments, ensuring a safe and efficient workflow
- Provided chairside assistance for complex orthodontic procedures, including braces and Invisalign
- Educated patients on oral hygiene and post-treatment care, fostering long-term dental health
- Monitored inventory levels, ensuring sufficient supplies and adherence to health compliance standards
- Delivered compassionate care, ensuring patient comfort and satisfaction throughout procedures
Manager
The Bottle'O
10.2020 - 02.2023
- Directed day-to-day store operations, including opening/closing, staff training, and workflow delegation
- Analyzed performance metrics to identify growth opportunities and implement strategic initiatives
- Conducted recruitment, interviews, and onboarding to build a competent and motivated team
- Maintained strong vendor relationships to ensure timely stock replenishment and unique product offerings
- Managed inventory using RF scanners and pallet jacks, ensuring efficient stock rotation and compliance
- Created and promoted special events to increase store visibility and drive customer engagement
Education
Year 7 – Year 11 -
Williamstown High School
Williamstown, VICSkills
- Administration & Management
- Customer Service Excellence
- HR Administrative Support
- Client Relationship Development
- Confidentiality
- Training and Development
- Inventory Control & Merchandising
- Salesforce & RMS Expertise
- Experience with Global Distribution Platforms
- Accurate Financial Reporting
- Financial Reconciliation
- Proficient in Data Management
- CRM Software Proficiency
- Point Of Sale Operations
- Microsoft Office Suite
- Infection Prevention Strategies
- Regulatory Safety Compliance
- Business operations
Certification
- Construction Industry White Card (CPCCWHS1001)
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
- Food Handling
- First Aid
- TAB - Conduct Online Transactions (BSBITU305)
References
References available upon request.
Timeline
Front Office Receptionist
Quest Apartments
06.2022 - Current
Dental Assistant
Specialists in Orthodontics
02.2022 - 06.2023
Manager
The Bottle'O
10.2020 - 02.2023
Year 7 – Year 11 -
Williamstown High School
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