Jazmine France

• Serve as a primary point of contact between the artist and the event organizers, venue staff, or other relevant parties
• Facilitate clear and timely communication to ensure that all parties are well-informed about schedules, requirements, and expectations
• Work with the production team to ensure that all technical and backstage requirements of the artist are met
• Manage the artist's hospitality needs, including meals, and any special requests
• Address any concerns or requests from the artist promptly and effectively
• Provide on-site support during events, ensuring that the artist is comfortable and has everything they need
• Resolve any issues or challenges that may arise during the event
• Address any concerns or disputes that may arise between the artist and other parties
• Examples of artists I have worked for: The Rions, Thelma Plum, DICE, Allen Stone, Middle Kids, You Am I, 19Twenty and More.

• Boosted sales performance by utilizing effective communication and persuasive selling techniques.
• Identified opportunities for upselling and cross-selling, maximizing revenue from existing customers.
• Trained new sales team members, improving overall team productivity and efficiency.
• Implemented loss prevention strategies to significantly decrease instances of theft and shrinkage in retail locations.
• Collaborated with team members to achieve high-performance results in a fast-paced retail setting.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

- Video Content for The Breaking Through Podcast (Event Recaps, Artist Interviews, Event Promotion etc)

Previous:

-Video Content for BLARE (SummerSalt Event VOX Pops, Event Recap Videos, Artist Commentary Videos)

- Video Content for AWAL (VOX Pops and Event recap videos of "The Beaches" 2024 Sydney Show)

• Clear and clean tables
• Customer service
• Organise and seat table bookings
• Communicate and work effectively in a team
• Set up and pack down of events
• Accurately scan tickets with the use of oztix and manage the door/entrance for events
• Complete front of house reports for events
• Bar experience

• Answering phone calls
• Triaging emails
• Organising Site Attendances
• Arranged Trades Calenders and Bookings
• Prepare Detailed Cost Estimate and Reports
• Invoicing of Reports and Make Safes
• Desktop Supervision of Subcontractor Jobs
• Reviewed External Reports
• Responded to inquiries from callers seeking information.
• Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
• Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

• Arranged Make Safes
• Organize Site Attendance
• General Administration
• Claims Management and Handling
• Provided exceptional customer service, fostering repeat business from satisfied clients.

• Point of Sale
• Marketing Strategies
• Handling Money
• End of Day
• Merchandising
• Stock Replacement
• Stock Take
• Cleaning Duties