Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Jazmine Ives

Sunnybank,QLD

Summary

To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Honest, committed and motivated

Overview

3
3
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Independent
08.2023 - Current
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Kept accurate records for client files and handled related paperwork.
  • Worked with children and parents to closely monitor and record social, behavioural and academic growth.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.

Helper

Five Good Friends
03.2023 - Current
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean and safe living environment for all residents, ensuring their wellbeing.
  • Assisted patients with self-administered medications.
  • Completed regular check-ins and progress report for each client.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted residents with daily living tasks, promoting independence and dignity.

Wait Staff Member

Calamvale Hotel
06.2022 - 10.2022
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Served food and beverages promptly with focused attention to customer needs.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Crew Member

McDonald's
07.2021 - 08.2022
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

No Degree -

Woodcrest State College
Springfield, QLD

Skills

    • Daily living assistance
    • Housekeeping and meal preparation
    • Documentation And Reporting
    • Computer Skills
    • Emotional Support
    • Dementia Care
      • Time Management
      • Medication Administration
      • Fast Learner
      • Verbal and written communication skills
      • Mobility Assistance

Certification

Completed year 10 at Woodcrest State College, 2019.

BSBWHS201 Contribute to health and safety of self and others 2020.

SITHGAM001 Provide Responsible Gambling Services 2022.

SITHFAB002 Provide Responsible Services Of Alcohol 2022.

SIT40416 Certificate iv in Hospitality 2023.

New worker NDIS Induction module, 2023.

'Quality, Safety and You' - NDIS Worker Orientation Module, 2023.



Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Disability Support Worker

Independent
08.2023 - Current

Helper

Five Good Friends
03.2023 - Current

Wait Staff Member

Calamvale Hotel
06.2022 - 10.2022

Crew Member

McDonald's
07.2021 - 08.2022

No Degree -

Woodcrest State College

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Jazmine Ives