Jazmine Manuel
Gold Coast,QLD
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
8
8
years of professional experience
Work History
Bartender
Kubarz
Gold Coast, QLD
01.2021 - Current
- As of right now, I work part-time weekends for a catering company called Kubarz.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Cleansed glasses with sanitizing solution after each use.
Sky Point Surfers Paradise
Skypoint
Gold Coast, QLD
01.2023 - 01.2023
- I have experience as a barista, bartender, food and beverage service agent, and customer service agent at Q1 sky point surfers paradise
- Depending on my roster, I would either be responsible for opening or closing the shop
- Assisted in seating guests and ensuring they were comfortable.
- Answered questions regarding menu items, special offers and other restaurant information.
- Served food and drinks to customers in a timely manner.
The Coffee Club Coomera / Helensvale
TCC
Gold Coast, QLD
01.2020 - 01.2023
- In Helensvale and Coomera Westfield, I formerly worked in these coffee clubs
- I worked as a barista with shifts from 8 to 5 in Queensland whilst being at school
- I had worked under pressure and in a quick-paced workplace while serving customers, opening and closing the store, and assisting in the kitchen.
- Trained new employees on safety protocols, operating procedures, and other job-related tasks associated with doffing operations.
- Organized work areas for maximum efficiency and productivity.
Next International Work Experience / Hairdressing
Next International
Gold Coast, QLD
11.2019 - 12.2019
- When I was in school, I used to work at Next International Oxenford as a hairdressing apprentice
- Coffee-making, hair-washing, product replenishment, and station maintenance, such as cleaning the floor and washing the dishes, are all included.
- Ordered materials, supplies, or equipment needed for providing services.
- Assisted stylists in shampooing, conditioning, cutting, coloring and styling hair.
- Maintained a clean work environment throughout the day.
Childcare
Family Friends
New Zealand, North
01.2016 - 01.2019
- Children between the ages of 2 and 6 have been in my care since I was a young child, and my responsibilities have included making sure they are safe, having fun, and eating.
- Assisting with meals, snacks, and bedtime routines for the children.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
Education
Graduated Year 12 -
Pimpama State Secondary School
01.2022
Skills
- The ability to learn new tasks efficiently
- Exceptional social skills
- Perform well under high pressure
- Dedicated to the work
- Supporting others' needs
- CertII in Hospitality
- Food Service
- Beverage Preparation
- Food Running
- Menu Memorization
- Food Preparation
Current Jobs
Skypoint
2021, present, Kubarz, As of right now, I work part-time weekends for a catering company called Kubarz, where I prepare alcoholic and non-alcoholic drinks at private events, and use my customer service skills to satisfy customers.
Availability
Monday - Sunday
Timeline
Sky Point Surfers Paradise
Skypoint
01.2023 - 01.2023
Bartender
Kubarz
01.2021 - Current
The Coffee Club Coomera / Helensvale
TCC
01.2020 - 01.2023
Next International Work Experience / Hairdressing
Next International
11.2019 - 12.2019
Childcare
Family Friends
01.2016 - 01.2019
Graduated Year 12 -
Pimpama State Secondary School
Similar Profiles
Zane HoskingZane Hosking
Bartender/Bar Waiter at KubarzBartender/Bar Waiter at Kubarz
Georgia CheersGeorgia Cheers
Receptionist/Chiropractic Assistant at Forest Lake ChiropracticReceptionist/Chiropractic Assistant at Forest Lake Chiropractic
Charlie WattersonCharlie Watterson
Steel Fixer at Kelsey Form and SteelSteel Fixer at Kelsey Form and Steel
Thuc Anh VuThuc Anh Vu
Front of House Staff Member at Roll'dFront of House Staff Member at Roll'd
Barbara HeidkeBarbara Heidke
Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)