Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problemsolving and planning. Ready to make an immediate contribution to your organization.
Overview
3
3
years of professional experience
Work History
PHARMACY TECHNICIAN
Epic pharmacy
01.2023 - Current
Manual and Automated Medication Dispensing
Proper Labeling Procedures
Quality Assurance and Control
Information Confidentiality
Effective Workflow Management
Staff Training
Team Leadership
Time Management
Quality Control
Cleaning and Organization
Cash Handling
Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup
Maintained patient confidentiality when handling records and sensitive data
Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries
Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers
Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists
Called insurance companies to retrieve patient information
Greeted customers in a professional and friendly manner
Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly
Operated store registers and calculated cash drawer totals
Worked with coworkers to complete tasks
Responded quickly to meet customer needs and resolve problems
Committed to delivering excellent customer service while working in a fast-paced environment
Focused on learning new skills and staying updated with industry changes
Built relationships with vendors to negotiate ideal terms for purchases.
Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
Monitored market trends closely to identify potential shifts in pricing or availability that could affect procurement decisions.
Set up and negotiated contracts to obtain favorable pricing and delivery structures.
Sourced high-quality products by establishing stringent selection criteria for potential suppliers based on quality, price, and service reputation.
SANDWICH ARTIST
Subway
03.2022 - 01.2023
Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly
Operated store registers and calculated cash drawer totals
Worked with coworkers to complete tasks
Responded quickly to meet customer needs and resolve problems
Committed to delivering excellent customer service while working in a fast-paced environment
Focused on learning new skills and staying updated with industry changes
MANAGER
Ridgey didge pies
10.2021 - 03.2022
Trained new employees on company policies, procedures and work ethics
Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
Motivated employees to reach highest professional potential
Trained employees on proper food preparation techniques according to company guidelines
Provided leadership to staff by setting expectations, delegating tasks, providing feedback and resolving conflicts
Performed daily store opening and closing duties including cash handling and reconciliations
Ensured the highest level of customer service was maintained at all times by addressing customer complaints promptly
Monitored inventory levels to ensure product availability at all times
Established and enforced sanitation standards to ensure compliance with health regulations
Assessed employee performance on a regular basis and provided constructive feedback for improvement
Scheduled staff shifts based on customer demand patterns in order to optimize efficiency
Maintained up-to-date knowledge of menu items, ingredients, promotions, policies, procedures and pricing structures
Monitored cash handling procedures to accurately charge customers