Jazmin Moseley
Raymond Terrace,NSW
Summary
I am a organized and dedicated individual, with a proven track record of providing exceptional customer service in fast-paced environments which includes my past workplaces.
I excel in calender management, scheduling, data entry and customer service. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. I am a self-motivated individual with excellent work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Ezimetal
04.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed filing system, entered data and completed other clerical tasks.
Cafe Barista
Detours
01.2022 - 12.2023
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Developed a loyal customer base through friendly interactions, remembering preferences, and consistently delivering high-quality beverages.
Cafe Worker
Olivers
01.2021 - 08.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
Cashier
IGA Grocery Store
01.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate III - Health Administration
TAFE Digital
Sydney09.2024
Certificate II - Business
TAFE Digital
Sydney2022
Year 10 - School
Bulahdelah Central School
Bulahdelah, NSW03.2020
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- File Organization
- Documentation and Recordkeeping
- Filing and data archiving
- Mail handling
- Verbal Communication
- Telephone reception
- Cleaning and sanitizing
- Cash Handling
Timeline
Administrative Assistant
Ezimetal
04.2024 - Current
Cafe Barista
Detours
01.2022 - 12.2023
Cafe Worker
Olivers
01.2021 - 08.2023
Cashier
IGA Grocery Store
01.2020 - 03.2021
Certificate III - Health Administration
TAFE Digital
Certificate II - Business
TAFE Digital
Year 10 - School
Bulahdelah Central School
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