Jazmyhn Makatoa
Brisbane,QLD
Summary
I am a Hardworking and dependable professional with experience in customer service, warehousing, and hospitality. Recognized for reliability, punctuality, and a strong work ethic, always going the extra mile to ensure efficiency and customer satisfaction. Highly adaptable and eager to learn new skills, with the ability to work effectively in fast-paced environments and collaborate with diverse teams. Skilled in problem-solving, multitasking, and maintaining a positive attitude under pressure. A versatile team player committed to delivering quality service and exceeding expectations.
Overview
8
8
years of professional experience
Work History
Attendant
Redbank Tobacconist
Redbank Plains, Qld
11.2024 - Current
- Assisted management with promotional campaigns such as creating signs, preparing flyers or setting up displays at point-of-sale locations.
- Maintained records related to sales for store management.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Adhered to loss prevention policies, identifying and reporting potential security issues.
- Responded quickly to customer complaints or issues in a professional manner while resolving any conflicts that may arise.
- Ensured that all sales transactions were conducted in accordance with established policies and procedures.
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Created an inviting atmosphere by keeping the store neat, organized, well lit, and properly stocked at all times.
- Performed cash register operations accurately and efficiently processed payments received from customers.
Glasshouse worker (Picking Tomatoes)
Nz Hot House
Karaka
12.2021 - 05.2023
- Picking Tomatoes & Cucumbers
- Deleafing Plants
- Planting tomatoes/ Cucumbers
- Empty Truss Tomatoes
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained positive working relationship with fellow staff and management.
- Upheld high standards of productivity and quality in operations.
- Participated in regular training sessions to improve product knowledge and service skills.
Pick, Packer
Supercheap Auto distribution
Mangere
10.2020 - 11.2021
- Picking online orders using RF scanner
- Using a electric Pallet Jack
- Stacking pallets with pallet jack
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Tracked outgoing orders to provide shipping status to customers.
- Labeled boxes and placed in outbound collection areas.
- Stamped price tags on merchandise, referring to official price lists.
- Assisted in loading trucks with orders for delivery to customers.
- Utilized hand-held scanners to scan barcodes and enter data into the system.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Pick Packer
DNA 1st solutions LTD
Onehunga
01.2019 - 02.2019
- Packing cosmetics into boxes and stacking onto pallets
- Organized goods in an orderly fashion on shelves or racks within the warehouse facility.
- Attended regular training sessions to stay updated on company policies and procedures related to picker and packer duties.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Prepared documents such as bills of lading, packing lists, invoices. as needed.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Confirmed items picked for orders by keying codes into system.
Customer Service/ Kitchen Hand
Valentines Manukau
11.2018 - 12.2018
- Serving customers on the buffet
- Replenishing hot and cold food
- Stacking dishes into dishwasher
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
- Distributed food to waiters and waitresses to serve customers.
- Managed garbage disposal and recycling in accordance with kitchen protocols.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Assisted with special event catering and preparation, including setup and food service.
- Conducted routine maintenance checks on kitchen equipment to prevent malfunctions.
- Monitored inventory to keep adequate stock of food items and supplies.
Commercial Cleaner
The Wizz cleaning services
New Zealand , ALK
01.2017 - 02.2018
- Cleaned and maintained the outdoor spaces such as sidewalks and parking lots.
- Prepared rooms for events by setting up chairs and tables in an orderly fashion.
- Followed safety processes for all manual and electric cleaning equipment.
Education
Aorere College
New Zealand 12-2020
Skills
- Excellent communication skills (written and verbal)
- Excellent time management
- High work ethic standards
- Organised and the ability to prioritise work
- Team player
- Ability to learn/pick things up quickly
- Team player attitude
- Strong work ethic
- Cash handling experience
- Initiative and Self-motivation
- Active listening
- Analytical thinking
- Team management
- Customer service
- Time management
- Leadership
Reference :
- Liesharn weir -Redbank Tobacconist 0414288631
- Puarautini Ngatuakana-Nz hot house 0466227040 after hrs -0406760413
Timeline
Attendant
Redbank Tobacconist
11.2024 - Current
Glasshouse worker (Picking Tomatoes)
Nz Hot House
12.2021 - 05.2023
Pick, Packer
Supercheap Auto distribution
10.2020 - 11.2021
Pick Packer
DNA 1st solutions LTD
01.2019 - 02.2019
Customer Service/ Kitchen Hand
Valentines Manukau
11.2018 - 12.2018
Commercial Cleaner
The Wizz cleaning services
01.2017 - 02.2018
Aorere College