Jazz O'Brien
Bellfield,VIC
Summary
Highly motivated and detail-oriented individual currently enrolled in Certificate III in Business, eager to leverage academic studies and gain practical experience in the business sector. With a strong foundation in fundamental business principles and a commitment to ongoing learning, I am poised to contribute positively to a dynamic team. Possessing excellent communication skills, attention to detail, and a proactive approach to problem-solving, I am prepared to embark on a career path that fosters professional growth and development.
Overview
7
7
years of professional experience
Work History
Crew Member
Burgertory
04.2022 - 07.2022
- Managed incoming calls
- Upheld high standards of productivity and quality in operations.
- Assisted customers, resolved issues and maintained satisfaction
Front of House Team Member
Focaccino
11.2021 - 03.2022
- Trained new staff of in house procedures and customer relations.
- Engaged pleasantly with customers, driving great service and satisfaction.
- Demonstrated excellent communication skills when interacting with customers and co-workers.
Crew Member
McDonald's Kingsbury
10.2015 - 11.2021
- Maintained high standards of customer service during high-volume, fast paced operations
- Helping out with events like McHappy day and other crew functions.
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
Education
Certificate III in Business (BSB30120) -
Alffie
08.2024
Senior Secondary Certificate -
Northern Collage of The Arts And Technology
Melbourne, Victoria11.2017
Certificate II in Retail Cosmetics (shb20116) -
Inner Melbourne Vet Cluster Inc
Melbourne 10.2017
Certificate II in Screen And Multi-Media(CUA31015) -
Northern College of The Arts & Technology
11.2016
Skills
- Time Management
- Adaptability
- Customer Retention
- Problem-solving
- Teamwork
- Critical thinking
Timeline
Crew Member
Burgertory
04.2022 - 07.2022
Front of House Team Member
Focaccino
11.2021 - 03.2022
Crew Member
McDonald's Kingsbury
10.2015 - 11.2021
Certificate III in Business (BSB30120) -
Alffie
Senior Secondary Certificate -
Northern Collage of The Arts And Technology
Certificate II in Retail Cosmetics (shb20116) -
Inner Melbourne Vet Cluster Inc
Certificate II in Screen And Multi-Media(CUA31015) -
Northern College of The Arts & Technology
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