Jazzmin Reuss
Mackay,Qld
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
12
12
years of professional experience
Work History
Swim Instructor
Marlin swim school
Mackay, Qld
04.2023 - 12.2024
- Prepared and maintained accurate records of student attendance, progress, and certifications.
- Recognized danger and reacted calmly to mitigate risk.
- Created weekly lesson plans tailored to the specific goals of each group or individual participant.
- Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Recommended appropriate level classes to swimmers based on needs and preferences.
- Collaborated with parents and guardians to address concerns and outline student progress.
Hostess / Cook
Lets do greek
Mackay, Qld
10.2017 - 06.2019
- Inspected kitchen equipment for cleanliness prior to use during meal preparation.
- Performed preventive maintenance activities on various types of point of sale equipment.
- Offered customers carry-out service at completion of transaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Developed processes for improving customer service efficiency.
- Greeted patrons and provided excellent customer service.
- Provided menus to customers and answered questions regarding menu items.
- Answered phones promptly to record and confirm reservations.
Pizza Chef / Barrista
North Mackay Bowls club
Mackay, Qld
07.2015 - 08.2017
- Decorated pizzas with various toppings as directed by customers' orders.
- Set up work stations prior to opening to minimize prep time.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Organized food preparation stations and regularly replenished supplies.
- Utilized point-of-sale systems for taking orders from customers.
- Prepared beverages such as coffee, tea, soda.
- Acquired new skills to support team and further accommodate customer needs.
Retail Assistant
Lenards chicken
Mackay, Qld
01.2015 - 12.2015
- Kept up-to-date knowledge of all products available in the store.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
- Attended team meetings regularly for updates on new products, promotions or services offered by the store.
- Recommended, selected and located merchandise based on customer desires.
- Engaged with customers and recommended products based on needs and requests.
- Answered phones promptly and directed calls appropriately.
- Utilized problem solving techniques when faced with challenging situations.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Operated cash registers efficiently during peak hours of business.
Bar / Gaming Attendant
Kooyong motor inn
Mackay, Qld
10.2013 - 10.2014
- Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
- Utilized knowledge of gaming industry standards when interacting with customers.
- Monitored the gaming area to ensure compliance with state laws and regulations.
- Processed payments for bookings using a variety of payment methods.
- Kept paper and digital records of bookings, reservations and client needs.
Functions Staff
Ooralea turf club
Mackay, Qld
07.2012 - 12.2013
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Stocked service stations with ice, napkins and straws.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
Administrator
The Mackay hotel
Mackay, Qld
01.2013 - 08.2013
- Provided general administrative support to staff members.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Maintained cleanliness and organization of bar area, including counters and sinks.
- Collected and processed payments via cash and credit card.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Supermarket Employee
Entwistle Food works
Bucasia, Qld
07.2012 - 11.2012
- Followed instructions to properly arrange merchandise items.
- Stocked shelves with merchandise in an organized manner.
- Managed cash register operations using POS system and processed sales and returns.
- Operated cash register to process sales transactions accurately and efficiently.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Updated pricing information and placed sale tags on designated items.
- Checked expiration dates on products to ensure quality was maintained.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Maintained cleanliness of work areas by sweeping, mopping, dusting, disposing of trash.
Education
Certificate 3 - Individual Support Course
Axiom College
Mackay, QLD01-2020
Skills
- First aid training
- First Aid/CPR
- Responsible alcohol service
- RSG/RSA
- Blue card
- White card
References
Marina Papaioanou- Owner Let’s do Greek.
0423700083
Sarah Pauling- Community Solutions, Parents Next
0459877491
Timeline
Swim Instructor
Marlin swim school
04.2023 - 12.2024
Hostess / Cook
Lets do greek
10.2017 - 06.2019
Pizza Chef / Barrista
North Mackay Bowls club
07.2015 - 08.2017
Retail Assistant
Lenards chicken
01.2015 - 12.2015
Bar / Gaming Attendant
Kooyong motor inn
10.2013 - 10.2014
Administrator
The Mackay hotel
01.2013 - 08.2013
Functions Staff
Ooralea turf club
07.2012 - 12.2013
Supermarket Employee
Entwistle Food works
07.2012 - 11.2012
Certificate 3 - Individual Support Course
Axiom College
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