Ahmed Hassen
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Banker
NAB
01.2024 - Current
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Maintained friendly and professional customer interactions.
Managing Director
B&M Services & Maintenance
03.2020 - 04.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Effectively managed 20+ staff at any given time to ensure expectations were met with contractors.
Business Development Manager
Effective Management Systems
09.2019 - 03.2020
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Education
Diploma - Business
RMIT University
2022
High School Diploma -
Braybrook College
Braybrook, VIC2019
Skills
- Customer Service
- Relationship Building
- Self-motivated nature
- Know Your Customer
References
- Beshir Hayder - B&M Services & Maintenance 0422884667
- Collin Smith - Effective Management Systems 0431514416
Timeline
Banker
NAB
01.2024 - Current
Managing Director
B&M Services & Maintenance
03.2020 - 04.2023
Business Development Manager
Effective Management Systems
09.2019 - 03.2020
Diploma - Business
RMIT University
High School Diploma -
Braybrook College
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