Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline

Jean-Marc Feldman

Frankston,Victoria

Summary

Diligent Security professional with 21 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.

Overview

18
18
years of professional experience
1
1
Certification

Work History

2IC Security Manager/Security Controller/Security Rover

E-Group
12.2022 - Current
  • Reporting of incidents
  • Concierge, security duties, on, Security premium corporate sites
  • Assisting Building management staff in specified areas of building management, including security systems training and admin duties
  • Dock Controller and traffic flow duties
  • EWIS and Chief Warden duties.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked and verified photo identification prior to granting facility access.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Examined doors, windows and gates to verify security.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Wrote detailed reports of all security breaches and investigations.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Concierge/Security Officer

Glad Security
12.2017 - 12.2022
  • Reporting of incidents
  • Concierge, security duties, on Glad Security premium corporate sites
  • Assisting Building management staff in specified areas of building management, including security systems training and admin duties
  • Dock Controller and traffic flow duties
  • EWIS and Chief Warden duties.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Concierge/Security Officer

Southern Cross
03.2016 - 12.2017
  • Reporting of incidents
  • Concierge, security duties, on Glad Security premium corporate sites
  • Assisting Building management staff in specified areas of building management, including security systems training and admin duties
  • Dock Controller and traffic flow duties
  • EWIS and Chief Warden duties.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.

Concierge/Security Officer

Monjon Security
03.2013 - 03.2016
  • Reporting of incidents
  • Concierge, security duties, on Glad Security premium corporate sites
  • Assisting Building management staff in specified areas of building management, including security systems training and admin duties
  • Dock Controller and traffic flow duties
  • EWIS and Chief Warden duties.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Crowd Controller

Titaniuam Security
01.2013 - 07.2014
  • Reporting of incidents
  • Crowd control.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Officer

Takeova Security
02.2011 - 01.2014
  • Reporting of incidents
  • Crowd control.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Security Officer

SECUREcorp
12.2012 - 12.2013
  • Reporting of incidents
  • Crowd control.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Responded quickly to emergency situations to assess and deflect issues.

ISS Security Officer

Crowd Control
05.2012 - 12.2012
  • Reporting of incidents
  • Crowd control.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Static guard duties at the NGVI and NGVA.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports of all security breaches and investigations.

Security Officer

SAS Security
09.2012 - 11.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Crowd Controller

Multiple Employers
03.2012 - 05.2012
  • Controlled flow of patrons attending large outdoor events.
  • Warned offenders about rule infractions and violations.
  • Closed and securely locked gates and doors at end of each event.
  • Investigated security related accidents.
  • Called police to report criminal acts.
  • Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
  • Ejected unruly patrons from premises.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Consec Security Security Officer

Crowd Control/Static Duties
11.2011 - 03.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Examined doors, windows and gates to verify security.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Crowd Controller/Mobile Patrol Security Officer

Backup Security
05.2011 - 01.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Examined doors, windows and gates to verify security.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Wrote detailed reports of all security breaches and investigations.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Courier Franchisee/Owner/Operator

Fastway Courier Franchisee
10.2009 - 10.2010
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Manage the Wagga Wagga Fastway territory
  • Delivery and pickup of business and residential parcels
  • Market and sell Fastway prepaid labels.

Crowd Controller

Inner City Security
06.2008 - 08.2008
  • Controlled flow of patrons attending large outdoor events.
  • Warned offenders about rule infractions and violations.
  • Closed and securely locked gates and doors at end of each event.
  • Investigated security related accidents.
  • Static guard duties at Centro and Coles Lavington.
  • Called police to report criminal acts.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Completed incident reports and activity logs for accurate, current records.
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.

Mobile Patrol Security Officer

Network Security
05.2008 - 06.2008
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolling selected sites in Albury/Wodonga
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Examined doors, windows and gates to verify security.
  • Wrote detailed reports of all security breaches and investigations.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Static/Crowd Controller/Security Guard

MDB Security
10.2007 - 05.2008
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Interacted assertively but non-confrontationally with personnel and general public.

Crowd Controller

Gold Crest, Crowd Control
09.2007 - 04.2008
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Maintaining a safe working environment within the Iguana Joe’s carpark
  • Delegating tasks to other guards in working alongside and in a supervisory role
  • Enforced dress codes and refused objectionable attire.
  • Called police to report criminal acts.
  • Ejected unruly patrons from premises.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Crowd Controller

TCB Elite Security
01.2007 - 09.2007
  • Controlled flow of patrons attending large outdoor events.
  • Warned offenders about rule infractions and violations.
  • Closed and securely locked gates and doors at end of each event.
  • Investigated security related accidents.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Called police to report criminal acts.
  • Enforced dress codes and refused objectionable attire.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Wrote detailed reports of all security breaches and investigations.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Investigated suspicious activities and persons to maintain security of premises.

Services Security Officer

K-9 Protection
01.2006 - 12.2006
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Wrote detailed reports of all security breaches and investigations.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Examined doors, windows and gates to verify security.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Reported suspicious activities and persons to law enforcement.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Education

Microsoft Certified Professional NT 4.0 Workstation - Information Technology

Microsoft, Microsoft
2000

Higher School Certificate - Year 12

International Grammar School
1995

Skills

  • Crisis Management Plans
    Investigation Support
    Legal Requirements
    Investigate Incidents
    Dock Loading
    Security Guard License
    Report Generation
    Call and Complaint Investigation
    Intruder Response and Removal
    Conflict De-Escalation
    Property Patrol
    Monitor CCTV
    Administrative Duties
    Customer Inquiries
    Shift Work
    Keen Observer
    First Aid and CPR Certified
    Commercial Property
    Report Writing
    Client Requirements
    Emergency Evacuation
    Database Query Software
    Premises Patrols

Certification

Lycee St Alyre Clermont Ferrand (France) 1994

Languages

French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary

Timeline

2IC Security Manager/Security Controller/Security Rover - E-Group
12.2022 - Current
Concierge/Security Officer - Glad Security
12.2017 - 12.2022
Concierge/Security Officer - Southern Cross
03.2016 - 12.2017
Concierge/Security Officer - Monjon Security
03.2013 - 03.2016
Crowd Controller - Titaniuam Security
01.2013 - 07.2014
Security Officer - SECUREcorp
12.2012 - 12.2013
Security Officer - SAS Security
09.2012 - 11.2012
ISS Security Officer - Crowd Control
05.2012 - 12.2012
Crowd Controller - Multiple Employers
03.2012 - 05.2012
Consec Security Security Officer - Crowd Control/Static Duties
11.2011 - 03.2012
Crowd Controller/Mobile Patrol Security Officer - Backup Security
05.2011 - 01.2012
Security Officer - Takeova Security
02.2011 - 01.2014
Courier Franchisee/Owner/Operator - Fastway Courier Franchisee
10.2009 - 10.2010
Crowd Controller - Inner City Security
06.2008 - 08.2008
Mobile Patrol Security Officer - Network Security
05.2008 - 06.2008
Static/Crowd Controller/Security Guard - MDB Security
10.2007 - 05.2008
Crowd Controller - Gold Crest, Crowd Control
09.2007 - 04.2008
Crowd Controller - TCB Elite Security
01.2007 - 09.2007
Services Security Officer - K-9 Protection
01.2006 - 12.2006
Microsoft - Microsoft Certified Professional NT 4.0 Workstation, Information Technology
International Grammar School - Higher School Certificate, Year 12

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