Ty Klein
Clifton Beach,Australia
Summary
I am writing to express my interest in the Residential Youth Worker position that is advertised. As a young First Nations descendant, I am passionate about working with youth and making a positive impact within my community. I have strong communication and interpersonal skills, which are transferable to conflict resolution and de-escalation. I am willing to undertake the Certificate IV in Community Services to enhance my qualifications. I am confident that my background, dedication, and enthusiasm for youth development will enable me to contribute effectively to the organisation.
Overview
3
3
years of professional experience
Work History
Service Crew Member
McDonalds
Clifton Beach, QLD
08.2022 - Current
- Performed cashier duties such as taking orders, receiving payments, and making change accurately.
- Executed consistent sanitation responsibilities such as mopping floors.
- Processed payment transactions using point-of-sale systems quickly and accurately.
- Delivered quality products within specified time frames while adhering to company standards.
- Verified that all guests had an enjoyable experience before leaving the premises.
- Participated in team meetings to discuss operational issues or strategies for improvement.
- Checked order accuracy prior to serving it to the customer.
- Assisted in stocking shelves with merchandise or supplies.
- Provided support to other staff members during busy hours when needed.
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Greeted customers and provided excellent customer service.
- Completed opening, closing, and shift change tasks by following company guidelines.
Education
High School Diploma -
Smithfield State High School
Cairns QLD01-2023
Associate of Applied Science - Certificate III Exercise Fitness
Smithfield State High School
01-2023
Associate of Applied Science - Certificate II Recreational Fitness
Smithfield State High School
01-2023
Skills
- Leadership roles
- Problem-solving skills
- Excellent customer service abilities
- Active listener
- Effective Team Engagement/Building
- Advocacy
- Cultural history through descendants
- Multitasking Abilities
- Emotional support surrounding both my colleagues and customers
- De-escalation
- Licensed Driver with Personal Vehicle
Hobbies
- Weight Training.
- Nutrition
- Cooking.
- Outdoor Activities
Timeline
Service Crew Member
McDonalds
08.2022 - Current
High School Diploma -
Smithfield State High School
Associate of Applied Science - Certificate III Exercise Fitness
Smithfield State High School
Associate of Applied Science - Certificate II Recreational Fitness
Smithfield State High School
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