Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner.
Teamed with freight forwarder to verify correct times and reduce delayed or early bookings.
Coordinated import and export operations, adhering to tight schedules and deadlines.
Played critical role in operational success of procurement, sourcing and vendor management, focusing on analyzing and troubleshooting issues and delivering speedy resolutions.
Survey Assistant
Australian Bureau of Statistics
Sydney, NSW
2007.05 - 2007.09
Utilized GIS software to compile and capture resource data from various maps, following specific data set guidance to achieve optimal results.
Checked mapping layers to assess accuracy and identify, mark and correct errors.
Used manual and robotic field surveying techniques to complete accurate work.
Sales Administration Officer
SIKA
Le Bourget, France
2003.01 - 2007.03
Cross-referenced database information to confirm accurate orders and invoices.
Delivered in-line support for sales representatives by answering customer requests for quotations, and providing information on delivery procedures and timing.
Processed sales invoices and kept meticulous records in tracking systems and databases.
Resolved customer complaints regarding sales and service.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Supported sales team members to drive growth and development.
Customer Service Assistant
SFR
Paris La Défense, France
2001.02 - 2003.01
Collaborated closely with colleagues to meet customer needs.
Consulted with customers regarding needs and addressed concerns.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Communicated information to customers about product quality, value and style.
Resolved customer complaints and issued refunds as needed.
Responded promptly and professionally to feedback, comments and complaints.
Sales Administrator Coordinator, Export Division at Mitsubishi Electric Europe B.VSales Administrator Coordinator, Export Division at Mitsubishi Electric Europe B.V
Supervisor of Factory Operations at Mitsubishi Electric R&D Centre Europe B.V. - UKSupervisor of Factory Operations at Mitsubishi Electric R&D Centre Europe B.V. - UK