Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Jeana Klein
Campbell Town,TAS
Summary
Overview
13
years of professional experience
Work History
HealthShare NSW
Patient Assistant
01.2024 - 02.2025
Job overview
- Safeguarded patient privacy, upholding HIPAA regulations in all verbal and written communications.
- Streamlined mealtime processes, distributing food trays on time and assisting patients with feeding if necessary.
Bonney Energy
Supervisor/ Cook
02.2012 - 02.2024
Job overview
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Campbell Town District High SchoolCampbell Town, TAS
Year 12
University Overview
Skills
- Conflict Resolution
- Problem Resolution
- Written Communication
- Customer Service
- Calm Under Pressure
- Multitasking Abilities
- Organizational Skills
- Self-Directed
- Task Prioritization
- Flexible and Adaptable
Timeline
Patient Assistant
HealthShare NSW
01.2024 - 02.2025
Supervisor/ Cook
Bonney Energy
02.2012 - 02.2024
Campbell Town District High School
Year 12
Similar Profiles
Sultan DhaliwalSultan Dhaliwal
Payroll Accounting Officer at HealthShare NSW - Department of Health NSWPayroll Accounting Officer at HealthShare NSW - Department of Health NSW
RUPAL GANDHIRUPAL GANDHI
Hospital Assistant Grade 2 at HealthShare NSWHospital Assistant Grade 2 at HealthShare NSW
Craig GoddardCraig Goddard
Registered Nurse at HealthShare NSWRegistered Nurse at HealthShare NSW