Summary
Work History
Education
Languages
Timeline
Generic
Jean B. Leclair

Jean B. Leclair

Endeavour Hills,Vic

Summary

Excellent communication and interpersonal skills. Ability to manage several tasks. Proven ability to deliver results. Knows the value of team work and being a team player. Motivated, respects others, high level of cultural awareness.

Work History

Speed Camera Operatir

Serco
  • Managed camera maintenance by performing regular checks and troubleshooting issues.
  • Adjusted shooting techniques to accommodate unexpected changes in scenes.
  • Maintained a calm demeanor in often changing and challenging environments.
  • Communicated with talent to achieve desired results.
  • Maintained, calibrated, and set up various camera equipment to ensure optimal functionality and quality output.

Prison Officer

DOJCS
  • Mentored new officers joining the team, providing guidance on best practices for achieving success in their roles.
  • Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
  • Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
  • Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
  • Participated in ongoing training courses for continuous professional development in correctional practices.
  • Collaborated with fellow officers to maintain a safe environment for staff and inmates alike.
  • Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
  • Supervised daily activities of inmates, promoting structure and routine while minimizing potential conflicts.
  • Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
  • Observed behavior of residents individually and in groups.
  • Conducted routine and emergency head counts.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Ops Manager

National Bud Co
  • Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
  • Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
  • Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
  • Increased customer satisfaction by implementing service improvements based on feedback analysis.
  • Championed continuous improvement efforts, identifying and implementing best practices to elevate organizational performance.
  • Reduced equipment downtime by establishing preventive maintenance programs, improving overall system reliability.

Education

Cerficate II in Security Operations

Security Course
Average Education & Training Academy
11.2023

First Aid Levrl 2

First Aid Training
Mount Dandenong, VIC
03.2023

Transport Management Certificate

Monash University
Clayton, VIC
2004

Studies in Workflows And Work Improvement

Monash University
Work Improvements Certificate
04.1997

Languages

French
Limited Working

Timeline

Cerficate II in Security Operations

Security Course

First Aid Levrl 2

First Aid Training

Transport Management Certificate

Monash University

Studies in Workflows And Work Improvement

Monash University

Speed Camera Operatir

Serco

Prison Officer

DOJCS

Ops Manager

National Bud Co

Similar Profiles

CREATE PROFILE
Jean B. Leclair