Jean Claude Bassig
Blacktown
Summary
A customer-focused and adaptable professional with a strong background in sales, marketing, and customer service. While my direct experience in retail is limited, I bring years of experience working with diverse clients and consistently delivering excellent service. I am a quick learner, highly dependable, and eager to grow within the retail industry. With strong communication skills and a passion for helping people, I’m confident in my ability to contribute positively to any customer-facing team.
Overview
13
13
years of professional experience
Work History
Sales and Marketing Executive
Daffodil College
01.2024 - Current
- Managed end-to-end sales processes, including lead generation, client engagement, presentations, negotiations, and closing deals.
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
- Conducted regular client visits as part of traditional marketing efforts to maintain strong relationships, gather feedback, and identify new business opportunities.
- Negotiated favorable contract terms with vendors, resulting in reduced costs and improved profit margins for the company.
- Managed sales promotions and marketing strategies on major social media sites.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Online Clothing Shop Owner
Kakahu
07.2022 - 07.2022
- Founded and managed an online clothing business, overseeing all aspects of operations including product sourcing, branding, marketing, customer service, and logistics.
- Curated and sold fashion-forward apparel through e-commerce platforms (e.g., Instagram, Facebook Marketplace), ensuring quality and customer appeal.
- Managed inventory, order fulfillment, and shipping logistics to ensure timely delivery and customer satisfaction.
- Handled customer inquiries, returns, and complaints professionally, maintaining high ratings and positive reviews.
- Developed and executed marketing strategies across social media, influencer partnerships, and paid advertising to grow brand awareness and drive traffic.
Retail Sales Associate
Penshoppe
03.2012 - 05.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
BBA - Management
Education Center of Australia (ECA)
Parramatta, NSW10-2024
Skills
- Sales presentations
- Problem-solving abilities
- Multitasking Abilities
- Teamwork and collaboration
- Cash handling
- Excellent communication
- Reliability
Working Rights
I have full working rights
Timeline
Sales and Marketing Executive
Daffodil College
01.2024 - Current
Online Clothing Shop Owner
Kakahu
07.2022 - 07.2022
Retail Sales Associate
Penshoppe
03.2012 - 05.2012
BBA - Management
Education Center of Australia (ECA)
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