Jeanette Jameson
Sandhurst,VIC
Summary
Personable and dedicated Customer Service Representative with extensive experience in Real Estate industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
30
30
years of professional experience
Work History
Rental Department Manager/Senior BDM
Sandhurst Real Estate
Sandhurst , Victoria
02.2012 - 12.2023
- Developed and implemented real estate marketing strategies to increase client base.
- Created and maintained relationships with tenants, landlords, and other stakeholders in the real estate industry.
- Conducted regular property inspections to ensure compliance with safety regulations.
Customer Service Executive
Simonds Homes
Melbourne, Victoria
06.2006 - 02.2012
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
Office Manager
Draught Force Pty Ltd
Dandenong, Victoria
02.1994 - 12.2005
- Reviewed and reconciled accounts payable and receivable records.
- Processed invoices and payments to suppliers promptly and accurately.
- Resolved payment discrepancies with vendors and suppliers.
- Maintained accurate record keeping of all financial transactions.
- Performed bank reconciliations on a regular basis.
- Organized filing system for account documents such as invoices, receipts.
- Managed accounts receivable functions including billing, collections, customer inquiries.
Education
Chandler High School
Keysborough, VICSkills
- QA
- Staff Management
- Team Supervision
- Workflow Coordination
- Department leadership
- Self Motivation
- Problem Resolution
- Computer Skills - family with Microsoft Office, MYOB
References
References available upon request.
Timeline
Rental Department Manager/Senior BDM
Sandhurst Real Estate
02.2012 - 12.2023
Customer Service Executive
Simonds Homes
06.2006 - 02.2012
Office Manager
Draught Force Pty Ltd
02.1994 - 12.2005
Chandler High School
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