Jeanette Meath
Baulkham Hills,NSW
Summary
Compassionate caregiver with extensive experience in patient care at Hills Nursing/my Home Care. Proven ability to develop individualized care plans and train staff, ensuring high-quality service delivery. Reliable team player skilled in maintaining patient dignity and safety, fostering a supportive environment for emotional well-being.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant in Nursing
Hills Nursing/my Home Care
11.2015 - 12.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Provided emotional support and companionship to enhance patient well-being in their home.
- Collaborated with healthcare team to develop individualized care plans.
- Trained new staff on proper care techniques and facility protocols.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth
- Developed and maintained patient records, ensuring compliance with regulatory standards.
- Trained new staff on procedural protocols, fostering a knowledgeable team environment.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Front End Retail Cashier
Gema Group Catering Service
03.2009 - 01.2016
- Processed customer transactions efficiently and accurately at point-of-sale.
- Maintained clean and organized checkout area to promote safety and efficiency.
- Collaborated with team members to ensure smooth store operations during peak hours.
Canteen Supervisor
Delishe Canteen Schools
02.2010 - 12.2012
- Monitored food presentation and portion control to enhance dining experience.
- Resolved customer inquiries and complaints promptly, improving satisfaction rates.
Canteen Supervisor
Canteen Corporation
2011 - 2012
- Supervised daily cafeteria operations, ensuring compliance with health and safety regulations.
- Collaborated with vendors to maintain inventory levels and quality of food supplies.
- Trained staff on food preparation techniques and customer service standards.
- Implemented scheduling systems to optimize labor efficiency during peak hours.
- Developed menu options based on seasonal ingredients and customer preferences.
- Analyzed operational processes, identifying areas for improvement in service delivery.
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Planned menus complying with established health guidelines and budget limitations.
Office Assistant
Bbq Spit Roast Catering
2007 - 2011
- Collected payments and observed customers for suspicious behavior.
- Established and maintained strong relationships with suppliers to ensure timely delivery of goods, contributing to seamless cafeteria operations.
- Reviewed monthly sales reports regularly identifying trends that resulted in actionable insights for continuous improvement.
- Managed cash handling procedures, ensuring accuracy in transactions and preventing discrepancies in financial reporting.
On Site Chef and Catering
Bbq Spit Roast and Catering
08.2000 - 11.2005
- Prepared and cooked a variety of dishes using traditional BBQ techniques.
- Assisted in menu planning and development, incorporating seasonal ingredients into offerings.
- Trained junior staff on cooking methods and kitchen operations for consistent quality output.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Boosted team morale and productivity with regular training sessions on culinary techniques and customer service standards.
- Coordinated with team members to prepare orders on time.
- Set up and broke down kitchen for service.
- Assisted with menu development and planning.
Customer Service/Data Entry Clerk
Waterford/Wedgewood
1988 - 1996
- Maintained cleanliness and organization in kitchen environments, adhering to food safety standards.
- Collaborated with team members to streamline service delivery during high-volume events.
- Managed inventory levels, ensuring proper stock rotation and minimizing waste effectively.
- Developed new recipes that enhanced customer satisfaction and reflected current culinary trends.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted clients with product selection and order processing to enhance customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
Card Entry/data Entry/accounts Payable
Malcom Moore/BTR Indeng
1981 - 1987
- Managed customer accounts, ensuring accurate information and timely updates on orders.
- Collaborated with team members to streamline processes and improve service efficiency.
- Documented customer interactions in CRM systems to maintain up-to-date records and insights.
- Delivered training sessions for new hires on customer service protocols and best practices.
Education
Certificate III - Individual Support / Aged Care
RPA North Shore Tafe
North Sydney 08.2015
High School Diploma - Year 10
Baulkham Hills High School
Baulkham Hills, NSW11.1980
Skills
Patient care
Reliable team player
Direct patient care
Safety precautions
Compassionate caregiver
End-of-life care
Transporting patients
Trustworthy companion
Certification
First aid certificate 9,10.11
WWCC volunteer level
Additional Information
I have been picking up my children and grandchildren from excelsior for many years. I believe a crossing supervisor at the school was a much needed addition for the safety of the children at excelsior public school
Timeline
Assistant in Nursing
Hills Nursing/my Home Care
11.2015 - 12.2025
Canteen Supervisor
Delishe Canteen Schools
02.2010 - 12.2012
Front End Retail Cashier
Gema Group Catering Service
03.2009 - 01.2016
On Site Chef and Catering
Bbq Spit Roast and Catering
08.2000 - 11.2005
Canteen Supervisor
Canteen Corporation
2011 - 2012
Office Assistant
Bbq Spit Roast Catering
2007 - 2011
Customer Service/Data Entry Clerk
Waterford/Wedgewood
1988 - 1996
Card Entry/data Entry/accounts Payable
Malcom Moore/BTR Indeng
1981 - 1987
Certificate III - Individual Support / Aged Care
RPA North Shore Tafe
High School Diploma - Year 10
Baulkham Hills High School