Jeanette Quinn
Boronia,Vic
Summary
Customer-oriented Sales Administrator with extensive 10 year background dealing with customer requests and providing quotations, stock availability and delivery date information. Experienced in resolving customer disputes and processing sales orders and contracts. Organized professional recognized for creating and implementing new, efficient methods for both inventory and shipping.
Overview
11
11
years of professional experience
Work History
Reception/Sales Administrator
Waymore Distribution
08.2022 - 06.2024
- Reception Duties, calls inbound and outbound, assist customers, Eftpos Cash Handling Process all orders from Website Liaise with warehouse picking staff with orders and stock Account enquiries, send invoices and credits to customers’ Receiving all stock inwards Upselling products to customers Managed and updated Website
Sales Administrator
John Allan Betta Home Living
10.2019 - 07.2022
- Customer Service Inbound and outbound calls with phones and emails Handle Customer enquiries Inventory of goods arrival Reception duties Typing Quotes Stock return and claims Purchasing orders Petty Cash/Banking Stationery Control Invoice Matching
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
Customer Service Officer
Print Media Group
02.2013 - 12.2019
- Answering phone in timely professional manner Handle customer enquiries Process client sales orders through PMG Systems Assist with reception duties as required Assisted ANZ customers for eftpos rolls
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Completed data entry to record call notes, suggestions and questions.
Education
High School Diploma -
Brunswick Secondary College
Brunswick, VICSkills
- Customer Service
- Reception
- Typing – 65 wpm
- Data Entry – 10,000ksph
- Excel
- Word
- Outlook
- Tally
- SAP
- Sales Support
- Processing payments
- Stock management
- Opening and closing procedures
- Point of sale operation
- Cash Handling
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Order Processing
References
Available upon request.
Timeline
Reception/Sales Administrator
Waymore Distribution
08.2022 - 06.2024
Sales Administrator
John Allan Betta Home Living
10.2019 - 07.2022
Customer Service Officer
Print Media Group
02.2013 - 12.2019
High School Diploma -
Brunswick Secondary College
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