JEANICE ING
Ellerston,NSW
Summary
Dynamic professional with extensive expertise in administration and customer service at Ellerston Golf, demonstrating proficiency in booking management and team coordination while ensuring high standards of hygiene compliance and facility maintenance.
Overview
19
19
years of professional experience
Work History
Administration
Ellerston Golf
Ellerston, NSW
03.2025 - Current
- Performed daily cleaning and maintenance of facilities to a high standard
- Assisted with administrative tasks and office organisation
- Maintained hygiene and safety compliance
- Supported team operations and general workplace upkeep
- Handled confidential information with discretion and professionalism.
- Maintained confidential files related to personnel records or other sensitive information.
- Collaborated with departments to ensure seamless project execution and support initiatives.
- Facilitated communication between departments to support project completion and goal achievement.
Bookings, Cleaner & Onsite Coordinator
Aussie Ark
11.2023 - 03.2026
- Managed bookings, scheduling, and onsite coordination of daily operations
- Provided administrative support and customer service
- Coordinated team tasks and ensured smooth daily workflows
- Maintained high standards of organisation, cleanliness, and professionalism
- Assisted with general office duties and client enquiries
- Performed daily cleaning and maintenance of facilities to a high standard
- Assisted with administrative tasks and office organisation
- Maintained hygiene and safety compliance
- Supported team operations and general workplace upkeep
- Assisted guests with check-in and check-out procedures effectively.
- Coordinated with housekeeping to address guest requests promptly.
- Managed room assignments and ensured cleanliness standards were met.
Senior Hairdresser
Victoria’s Hair & Beauty
06.2023 - 11.2023
- Delivered professional colouring, cutting, and styling services
- Specialised in balayage and colour correction
- Provided excellent client consultations and customer service
- Maintained salon cleanliness and front-of-house duties
Senior Hairdresser
H2O Hair
Stockton
10.2022 - 06.2023
- Performed advanced colouring, cutting, and styling
- Managed front-of-house tasks including bookings and client service
- Led team tasks and supported junior staff
- Maintained laundry, cleaning, and salon presentation
- Delivered full hairdressing services including colouring and cutting
- Acted as team leader and supported daily salon operations
- Handled client consultations
Senior Stylist
Elizabeth JJ’s on the Avenue
Brisbane, QLD
01.2017 - 11.2022
- Provided high-quality hairdressing services for a large client base
- Specialised in balayage, colour correction, and all-round colouring
- Managed front-of-house and customer bookings
- Maintained salon cleanliness and team coordination
- Brisbane QLD
Senior Stylist
Apprile Luxury
Newcastle, NSW
07.2015 - 12.2016
- Delivered cutting, colouring, and styling services
- Provided front-of-house customer service
- Maintained salon hygiene and organisation
Hairdressing Apprentice (1st–3rd Year)
Duchess of Regent
Newcastle, NSW
08.2013 - 07.2015
- Completed full hairdressing apprenticeship training
- Assisted senior stylists with colouring, cutting, and salon duties
- Maintained cleaning, laundry, and client preparation
Shift Leader (Full-Time)
Guzman y Gomez
Hamilton, NSW
09.2013 - 09.2013
- Managed daily store operations and staff coordination
- Handled cash, EFTPOS, and register operations
- Opened and closed the store
- Delivered excellent customer service in a fast-paced environment
Customer Service Assistant (Part-Time)
M & M Takeaway Shop
Wallsend, NSW
01.2007 - 01.2013
- Provided customer service and cash handling
- Took phone orders and prepared food and coffees
- Maintained cleaning and stock restocking
- Worked effectively in a team environment
Education
Year 12 Certificate -
Kotara High School
Kotara, NSW10-2010
Certificate III in Hairdressing 2015 -
Tighes Hill Tafe
First Aid Certificate
Working with Children Check
Skills
- Jo Macallef 0403 657 663
- Dean Reid 0429 988 853
- Amanda Woodbine 0412 789 400
Timeline
Administration
Ellerston Golf
03.2025 - Current
Bookings, Cleaner & Onsite Coordinator
Aussie Ark
11.2023 - 03.2026
Senior Hairdresser
Victoria’s Hair & Beauty
06.2023 - 11.2023
Senior Hairdresser
H2O Hair
10.2022 - 06.2023
Senior Stylist
Elizabeth JJ’s on the Avenue
01.2017 - 11.2022
Senior Stylist
Apprile Luxury
07.2015 - 12.2016
Shift Leader (Full-Time)
Guzman y Gomez
09.2013 - 09.2013
Hairdressing Apprentice (1st–3rd Year)
Duchess of Regent
08.2013 - 07.2015
Customer Service Assistant (Part-Time)
M & M Takeaway Shop
01.2007 - 01.2013
Year 12 Certificate -
Kotara High School
Certificate III in Hairdressing 2015 -
Tighes Hill Tafe
First Aid Certificate
Working with Children Check