JEANINE HAZZARD
Orange,NSW
Summary
I am hardworking with a positive attitude and always willing to assist fellow colleagues. I pride myself in multitasking and working quickly to meet challenging demands. I have great interpersonal skills and clear and concise communications skills.
I am respectful to others and enjoy working alone as well as in a team environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Child Care Worker
Integra Group Ex
01.2023 - Current
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Administration Officer
Thrive Advice
01.2017 - 01.2022
- Professionally greeted clients and provided friendly, knowledgeable assistance
- Managed calender appointments
- Controlled a central telephone system and directed calls accordingly
- Ensured all records were organised and kept up to date
- Data entry
- Followed confidentiality regulations to maintain client privacy
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Scanned and emailed documents
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
Records Officer
Grace Records Management
01.2008 - 01.2017
- Advised management on best practices for records management, supporting company-wide initiatives to improve efficiency.
- Developed and implemented training programs for new Records Officers, resulting in increased efficiency and consistency across the team.
- Established backup procedures for critical documents, safeguarding against potential loss due to natural disasters or other unforeseen events.
- Participated in ongoing professional development opportunities to stay up-to-date on industry trends and best practices in records management.
- Enhanced records accuracy by implementing a comprehensive filing system and verifying all documents upon entry.
- Assisted in the creation of records-related policies and procedures, contributing to a comprehensive approach to information management across the organization.
Education
Cert III Business Administration - Business Administration
Orange TAFE
Orange11.2008
Skills
- Data entry and database software
- Customer service and communication
- Computer proficiency
- Time management and organisation
- Positive and energetic attitude
- Versatility to work in an individual or group setting
- Patience and Empathy
- Rapport Building
Summary
I am dedicated to offering exceptional assistance to team members and clients. I am skilled at coordinating appointments, customer service and facilitating office communication. I pride myself on my positive relationship building and communication skills. I am a hardworking and passionate job seeker with strong organisational skills eager to secure employment.
Certification
Mental Health first aid
Working with Children check
Anaphylaxis certificate
References
Debra Wright
0438619775
Kerri Naden
0427109532
Timeline
Child Care Worker
Integra Group Ex
01.2023 - Current
Administration Officer
Thrive Advice
01.2017 - 01.2022
Records Officer
Grace Records Management
01.2008 - 01.2017
Cert III Business Administration - Business Administration
Orange TAFE
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